What you can expect. We are looking for a Customer Success Manager (CSM), to play a key part in delivering happiness for our customers. You will build relationships with customers and ensure the successful deployment of Zoom products and services. Delivering and maintaining customer success, satisfaction and happiness. whilst driving retention & growth of revenue. About the Team. Customer Services play a crucial role in improving the customer exp...
What you can expect. We roll out the Workvivo platform to diverse organizations globally to enhance their employee experience. Our Customer Community Managers provide a hands-on consultative approach to drive value for all stakeholder groups within the customer’s organization. You will manage two communities simultaneously. 1. Customer Community - growing the customer community into a thriving metropolis of collaboration, inspiration and resource...
What you can expect. In this role you will grow adoption and deployment of Zoom Contact Center (CCaaS), Zoom Virtual Agent, and Zoom Engagement Management capabilities (WFO/WFM). Increasing awareness across current Zoom customers as well as acting as a market evangelist within new Zoom customers and customer prospects is our overarching mission. About the Team. The Zoom sales team is a dynamic force driving the company's success. With a focus on ...
What you can expect. You will provide functional solutions on the Zuora platform. It includes activities such as: version upgrade, system maintenance, enabling new subscription models, using out of box capabilities/custom extensions. You will be working with Zuora Order Management, CPQ/CPQ-X, Subscription, Billing & Payments modules, to enable a frictionless customer journey. You will partner with Lead Architects, Sr.Business System Analysts, and...
Job Description. Zoom is looking for SLED Account Executives to sell our Zoom One Platform. Our State and Local Account Executives engage with public and private education institutions, of all sizes, in a defined geographic territory. You’ll build positive, trusted relationships with decision makers and help public and private education institutions realize the value of their investments. About the Team. As a member of the Zoom SLED team, you wil...
What you can expect. On Zoom’s Renewal and Retention team, one hour, you may be negotiating a renewal’s contract and the next forecasting your book of business. Focused on risk & growth of our installed base, you will drive growth & retention. Your goal will be to prevent customer churn and ensure Zoom has long term sustainable contracts. The right candidate will apply a solutions oriented skill set to solve customer issues and ensure low churn r...
What you can expect. Zoom is looking for Healthcare Majors Account Executives to sell our Zoom One Platform. Our Majors AEs engage with existing customers and new leads to sell the entire Zoom platform. You’ll build positive, trusted relationships with C-Suite decision makers and help customers realize the value of their investments. The Healthcare Majors sales team focuses on 1000 employee accounts within a defined geographic territory. About th...
