136 Customer Service Representative - Entry Level Jobs in Indianapolis, IN
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MSI is Hiring a Customer Service Representative - Entry Level Near Indianapolis, IN
We are a dynamic and innovative event marketing firm that specializes in creating impactful and memorable experiences for our clients. Committed to excellence, we are looking for a dedicated Customer Service Representative to join our team and ensure that our clients and event attendees receive top-notch service throughout every interaction.
As a Customer Service Representative, you will be the face of our event marketing firm, providing exceptional service to clients and attendees alike. Your role is crucial in maintaining positive relationships, addressing inquiries, and ensuring a seamless experience for all involved parties. If you have excellent communication skills, a customer-focused mindset, and a passion for delivering outstanding service, we invite you to be a part of our vibrant team.
Responsibilities:
- Act as the primary point of contact for client inquiries, providing timely and accurate information.
- Build and maintain strong relationships with clients, understanding their needs and expectations.
- Assist event attendees with inquiries related to event details, registrations, and general information.
- Provide a welcoming and helpful experience to enhance attendee satisfaction.
- Address and resolve customer concerns, aiming for swift and satisfactory solutions.
- Collaborate with internal teams to ensure effective problem resolution.
- Maintain clear and professional communication through various channels.
- Keep clients and attendees informed about event updates, changes, and important information.
- Work closely with the event coordination and marketing teams to ensure seamless communication and execution.
Requirements:
- 1 years of experience in customer service, preferably in the events or marketing industry.
- Exceptional verbal and written communication skills.
- Ability to convey information in a clear, concise, and friendly manner.
- Proven ability to resolve customer issues effectively and efficiently.
- Quick thinking and adaptability in addressing unexpected challenges.
- Strong customer-centric mindset with a dedication to ensuring positive experiences.
- Ability to empathize with customer concerns and provide empathetic support.
Job Summary
Full Time
Wholesale
$34k-43k (estimate)
02/17/2024
05/06/2024
msisurfaces.com
HAYWARD, CA
1,000 - 3,000
1975
MANAHAR SHAH
<$5M
Wholesale
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About MSI
Founded in 1975, MSI is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 20 distribution centers across the United States and Canada. MSIs product line includes an extensive offering of natural stone, porcelain, ceramic, glass and quartz products imported from 36 countries on six continents. MSI imports over 38,000 containers per year and manages an inventory of over 125 million square feet, including over 300,000 slabs of natural stone and quartz. In addition, MSI has purchasing offices i...n India, China, Brazil, and Turkey. MSIs strategy is to work with our customers to enhance the homes and projects of consumers in North America by providing a wide selection of products that are innovative, affordable, and accessible from a single supplier. MSI offers the most competitively priced products with the widest selection and most rapid delivery times available. MSI's selections include over 5,000 SKUs including natural stone (granite, marble, travertine, slate, limestone, quartzite and sandstone), porcelain, ceramic, glass and quartz. For more information on MSI, please visit www.msistone.com.
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The job skills required for Customer Service Representative - Entry Level include Customer Service, Communication Skills, Written Communication, Coordination, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Entry Level. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Entry Level. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - Entry Level positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Entry Level, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Entry Level. You can explore the career advancement for a Customer Service Representative - Entry Level below and select your interested title to get hiring information.
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