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Customer Experience Specialist
$51k-66k (estimate)
Full Time 0 Months Ago
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Mr. Handyman of Windermere, West and South Orlando is Hiring a Customer Experience Specialist Near Orlando, FL

Pay between $15-20/Hr plus commission
As a Customer Experience Specialist/Office Assistant, you are a key member of our team responsible for scheduling our Technicians, following up after jobs are completed to make sure our Customers are completely satisfied, and invoice/collect payments from our Customers. You will build customer relationships and uphold our standard for excellent customer service. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
 
You have a strong background of customer service experience and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines.
We are looking for a career-minded candidate who is motivated, friendly, and success-driven. This will be approximately 35-40 hours per week.
 
  • Must have good “people skills”
  • Must be comfortable selling over the phone
  • Must be a self starter 
  • Duties include answering customer calls, scheduling work, and performing administrative tasks. 
  • Must be able to pass a criminal background check and drug test.
  • Previous call center experience preferred.
  • Previous dispatching and/or construction experience is a plus.
  • Previous experience with ServiceTitan software a plus
  • Experience with Outlook, Excel, Word a plus
If you think you are the right fit for our company, please send to us your resume.
Compensation: $15.00 - $20.00 per hour

For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.

Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-66k (estimate)

POST DATE

04/20/2023

EXPIRATION DATE

04/27/2024

The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Specialist job description and responsibilities

Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.

01/31/2022: Killeen, TX

Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.

12/26/2021: Huntsville, AL

Complete prioritisation of customer support requests, providing solutions through online and over the phone support.

01/31/2022: Detroit, MI

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

01/12/2022: Mcallen, TX

Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.

01/27/2022: Parkersburg, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Specialist jobs

Customer experience specialist job description get to make a difference every single time they go to work.

02/02/2022: Salisbury, NC

Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.

12/13/2021: Wichita, KS

Exercise good service and business judgment with end goal of customer satisfaction.

01/12/2022: San Diego, CA

Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.

01/18/2022: Baton Rouge, LA

Must possess excellent customer service attitude/skills.

03/02/2022: Rapid City, SD

Step 3: View the best colleges and universities for Customer Experience Specialist.

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