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Client Services Coordinator
Full-Time
Remote
Description
The primary responsibility is to own the client journey for assigned clients post-implementation which will include triaging client issues, creating and maintaining strong partner relationships, managing small projects, training and ensuring product adoption and stability.
The CSC is someone who is passionate about working with clients, an effective multi-tasker, a champion problem solver, a trusted client advisor, and someone who can exercise sound business judgement. The CSC will work with cross functional teams to schedule, coordinate and track client project requests and ensure timely completion of projects. You will work with various departments to remove roadblocks and solve strategic and tactical issues impacting customers’ health. The right candidate will have the ability to communicate effectively to a wide spectrum of audience types, is able to effortlessly build relationships, and will be able to speak passionately about our products and services. To succeed in this role, you should possess a technical background that can be combined with client management skills to be able to facilitate communication between our clients and technical teams.
Duties/Responsibilities:
Requirements of a Successful Candidate
Although not a requirement, we maintain a strong preference for candidates with the following attributes:
Minimum Qualifications
Experience: Minimum of three (3) years of experience in client and/or project management, preferably in SaaS or other technology industry is preferred
Education: A bachelor's degree from an accredited university or college, or the equivalent functional work experience.
Work Environment: On call rotation required. The essential functions of this position may be performed remotely, or in a climate-controlled office environment.
Full Time
$57k-74k (estimate)
04/28/2024
06/26/2024
mpulsemobile.com
ENCINO, CA
200 - 500
2014
CHRIS NICHOLSON
$5M - $10M
The job skills required for Client Services Coordinator include Client Service, Customer Service, Initiative, Leadership, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Coordinator positions, which can be used as a reference in future career path planning. As a Client Services Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Coordinator. You can explore the career advancement for a Client Services Coordinator below and select your interested title to get hiring information.
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Quotes from people on Client Services Coordinator job description and responsibilities
Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms.
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Handle client escalations and provide corrective actions.
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Negotiate service contract and costs with clients as needed.
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Schedule regular client meetings and teleconferences to strengthen client relationships.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Coordinator jobs
For Client Services Managers to accomplish their job effectively, they need to fulfill quite a few job requirements.
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Request Feedback To The Clients.
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client services coordinator positions require a wide variety of skills and draw on many fields.
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