Our client is seeking experienced Desktop Technical Support consultants for a long-term contract position to work on the north side of town in Johns Creek, GA.

In this role, you will provide on-site end-user computing support including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents.

Responsibilities :

• Assist with general maintenance to keep the network running smoothly and with on-site network-related repair requests with service desk personnel.
• Document LAN wiring diagram including wiring closet identification, wiring closet equipment configuration, and wiring drop identification.
• Set up new devices, workstations, print stations, and assignments to default printers.
• Maintain data catalog of inventory and performed record-keeping functions of hardware locations, assignments, quantities, types, and required repairs, including start-up and end-of-year processes.

Required Skills :

• 2 years of providing end-user support in an enterprise-level organization, administering a Windows or Mac computing environment, or working with WAN / LAN environments.
• Understanding of and experience working with technology hardware, including desktop computers, laptops, tablets, smartphones, printers, projectors, smart boards, scanners, and digital cameras.
• Knowledge of one or more operating systems, such as Microsoft, Mac, or Linux.
• Familiarity with IT support tools, such as Active Directory, O365, Remedy, or LANdesk.

MUST have own reliable transportation to travel to different locations in Metro Atlanta. Mileage reimbursement available.

Last updated : 2024-04-29