JOB OVERVIEW

Under the Department Manager supervision, the VITACARE CLERK performs the following duties :

TYPICAL DUTIES & RESPONSIBILITIES

• Customer service-approach customers before they ask for help, assist them by helping them find products and explaining differences and similarities of products
• Maintain a clean work environment by cleaning shelves, dusting bottles, closing ladders, keeping boxes contained and taking empty boxes off the floor
• Accurately stock the shelf by matching UPCs on the product to the tag on the shelf
• Properly rotating stock by putting new stock behind existing stock
• Check product expiration date
• Keep shelves full by working back stock using carts, box cutters, and dollies
• Face items on both the shelf and back stock to maintain clean lines
• Occasionally order products including special orders
• Check delivery invoices / packing lists against shipped product
• Awareness of safety & security in assigned area and removing safety hazards
• Place Temporarily Unavailable tags on empty shelf spaces

QUALIFICATION GUIDELINES

Any combination equivalent to, but not limited to, the following :

Training / Education :

Minimum of High School Diploma or G.E.D. certificate

Experience

• Previous customer service experience
• Experience with vitamins / supplements is a plus!

Knowledge of :

Knowledge of vitamins and supplements preferred, but not required

Ability to :

• Be friendly, outgoing and work as a positive team member
• Serve the public and providing excellent customer service
• Demonstrate ability to handle multiple demands in busy work setting
• Must have verbal proficiency of the English language, and be able to read and write English at a basic level

Physical Requirements / Working Conditions :

• Employee is frequently required to sit, communicate, read and manipulate objects, tools, or control
• Majority of items are 3 lbs. or less.
• Height lifted from 6 to 60 ; items lifted 100 plus times per day
• Individual product and cases, carried from cart and dollies to shelves
• Push / pull carts and dollies of boxed products

Special Requirements :

• Must be available to work various shifts as needed

Last updated : 2024-04-03