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Do you tend to have multiple texts, emails, and Facebook conversations going at once? Love helping people but hate that most customer service positions are call center jobs? We’ve got just the position for you!
How would you like to be our new eSupport Specialist (Night Shift)?
Training Class Begins May 6th!
Your Role
As an eSupport Specialist (Night Shift ending at midnight):
Other Highlights of the Job
All About YOU
Morris-Jenkins won an award as a Top Workplace in the USA in 2023!! We also won Top Workplace USA 2021. The people at Morris-Jenkins are so happy here, they also voted us for the Charlotte Observer’s “Top Workplace” award in 2016, 2018, 2019, 2020, and 2022! We have HUGE company breakfasts, cookouts, contests, and more!
The world of digital communication is getting bigger and better by the day.
Submit your application online today!
The Super-Fun HR Stuff:
Minimum Qualifications:
Preferred Qualifications:
Essential Job Functions per the ADA
Mental & Physical Demands and Work Environment: The characteristics described here are representative of those that must be met by a person to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions per the Americans with Disabilities Act (ADA). This job description is subject to change and does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.
Physical Demands: Must be able to remain in a stationary position, over 90% of time for 10-hour shifts. Constantly operates a computer, phone, and other office equipment.
Mental Demands: Must be able to perceive and distinguish emotions in conversations, as well as deal with adversarial confrontations. Requires an ability to concentrate and prioritize multiple tasks at once. Ability to deal with occasional adversarial confrontations or stressful situations, making prudent decisions in a fast-paced environment in adherence to company values.
Work environment: While performing the duties of this job the noise level is usually moderate. Must maintain confidentiality with customer information.
Morris-Jenkins is located in Charlotte, North Carolina. We proudly serve the following cities: Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw. Charlotte is located in Mecklenburg County, but Morris-Jenkins also services Gaston county, Cabarrus county, Rowan county, Union county, Iredell county, and York county (South Carolina).
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
Full Time
Specialty Trade in Construction
$38k-47k (estimate)
03/28/2024
04/12/2024
morrisjenkins.com
CHARLOTTE, NC
25 - 50
1958
Private
DEWEY JENKINS
$5M - $10M
Specialty Trade in Construction
The job skills required for Customer Service E-Support Specialist (Evening Shift- Onsite) include Customer Service, Call Center, Products and Services, Microsoft Office, Listening, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service E-Support Specialist (Evening Shift- Onsite). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service E-Support Specialist (Evening Shift- Onsite). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service E-Support Specialist (Evening Shift- Onsite) positions, which can be used as a reference in future career path planning. As a Customer Service E-Support Specialist (Evening Shift- Onsite), it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service E-Support Specialist (Evening Shift- Onsite). You can explore the career advancement for a Customer Service E-Support Specialist (Evening Shift- Onsite) below and select your interested title to get hiring information.