303 Operations Manager Jobs in San Antonio, TX
Morgan's Wonderland is Hiring an Operations Manager Near San Antonio, TX
- Effectively manage oversight of in-park staff to assure scheduling of all elements of the park for daily operation.
- Oversight of park services functions/operations staff
- Manage the weekly scheduling of seasonal park staffing
- Work alongside volunteer coordinator or point of contact to ensure augmented staffing needs are being met.
- Manage the training of in-park staffing in regards to ride operation, guest service skills, park cleanliness criteria and general operations and overall guest and staff satisfaction.
- Work with Event Manager and Event Coordinator for the effective flow, set up/clean up and organization of park special events.
- Assist with guests’ out-of-the-ordinary requests as needed and deemed appropriate.
- Engaged in the hiring process for open positions and evaluation of seasonal staff members.
- Mentor, develop and provide on-the-job training to the staff of host-employees and volunteers.
- Ensure that all park entrance and exit safety plans and procedures are being always followed for the wellbeing of all park guests, and team members.
- Manage the ongoing development of the park’s general overall operations, staff education and training, and special project coordination.
- Will assume the responsibilities of Manager on Duty in the Assistant General Manager’s or other designated management’s absence.
- Other projects and responsibilities may be added at the company's discretion.
- Create and foster an atmosphere of friendliness and hospitality in the park office to ensure an enjoyable experience for staff, and guests.
- Cultivate staff morale by monitoring team dynamics and individual needs.
- Participates in ongoing professional development and maintains an understanding of current best practices.
- Take ownership and support the park administration in the effective implementation of the Park’s Emergency Response Plan.
- Attend and participate in employee training and meetings
- Any other duties as required.
- Minimum of three years of hands-on customer service in the hospitality, theme park, or business organization; plus at least five years of supervisory experience in a multi-task environment.
- High School diploma or equivalent, college degree preferred
- Theme Park, hospitality or equivalent industries preferred.
- Possess excellent administrative and hospitality skills.
- Must have the ability to prioritize and organize varied/multiple tasks
- Excellent time management and organizational skills
- Must be able to work independently and take initiative to complete tasks.
- High level of proficiency in Microsoft Office suite including word, excel, teams, and outlook365.
- Strong interpersonal, written, and verbal communication skills.
- Commitment to the mission and core values of Morgan’s Wonderland as well as the implementation of these values in all daily work activities.
- Willingness and enthusiasm to work as part of a team; maintain a positive attitude even under stress.
- Willingness to work weekend days and have a flexible schedule that varies by the season of the year.
- Frequent sitting, standing, walking, bending, and twisting upper body.
- The work environment is an outdoor park environment with continuous outdoor activity and exposure to weather at times.
- Must remain alert with no lapses of consciousness
- Continuous requirement for professional demeanor and appropriate park staff attire always.
Job Summary
Full Time
Sports & Recreation
$92k-114k (estimate)
02/19/2023
05/08/2024
morganswonderland.com
San Antonio, TX
25 - 50
Sports & Recreation
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The job skills required for Operations Manager include Leadership, Customer Service, Scheduling, Guest Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.
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