Position: Sales Account Manager

Experience Level: No experience necessary, graduates and career changers welcome

Employment Type: Full-Time, Immediate Start Preferred

Location: on-site presence mandatory- Watford

Responsibilities:

• Client Acquisition and Retention: Focus on sales strategies to acquire new clients and retain existing ones. Cultivate strong relationships with clients to understand their needs and ensure satisfaction.
• Customer Service Excellence: Provide exceptional customer service to address inquiries, concerns, and needs promptly and professionally. Be proactive in anticipating client needs and exceeding their expectations.
• Account Management: Manage a portfolio of client accounts, ensuring services align with their objectives and budgetary constraints. Proactively identify opportunities for upselling and cross-selling to increase revenue.
• Team Collaboration: Collaborate with sales, marketing, and operational teams to develop strategies for client acquisition, retention, and upselling. Share insights from client interactions to inform sales and marketing initiatives.
• Progress Reporting: Generate detailed progress reports for each client, highlighting key sales metrics, achievements, and areas for improvement. Present reports to clients to demonstrate value and provide recommendations for optimization.

Key Skills and Qualifications:

• Strong sales skills with a focus on client acquisition and retention.
• Excellent communication and interpersonal skills to build rapport with clients.
• Ability to understand client needs and tailor solutions to meet them.
• Results-driven mindset with a commitment to achieving sales targets.
• Customer-centric approach with a passion for delivering exceptional service.

Benefits:

• Professional development opportunities including sales training, coaching sessions, and industry networking events.
• An office culture that fosters collaboration and celebrates success.
• Social events to build relationships and strengthen team cohesion.

Application Process:

• Submit your application.
• Successful candidates will receive communication from the company.
• Initial interviews will be conducted via Zoom.
• Immediate recruitment.

This role offers the opportunity to drive sales growth, build lasting client relationships, and contribute to the success of the sales team. If you are motivated to excel in sales and customer service, we encourage you to apply today.