Modesto

We’ve been establishing excellence since 1972. With more than 50 years of experience serving Central Valley and beyond, Modesto Steel takes pride in our products and people. We are the go-to steel distributor for the agriculture, auto, and construction industries. Our warehouse carries approximately 3,000 metal products in varying size, shape, and type. In addition to quality metal products, we are also a processing facility. Our team goes the extra mile with more than 20,000 annual deliveries ranging from the Central Valley to Yosemite. And, on-site we process more than an additional 10,000 transactions. We keep busy around here, which is why we are growing our team.

Position Summary: 
Sells steel product and related items and services to businesses and industrial establishments or individuals by performing duties. 

Key Responsibilities: 

• Includes the following, but other duties may be assigned that are not listed within this description.
• Provide customers sales service by phone, fax, email, or walk-in.
• Attains appropriate customer information: Name, Company, address, phone number, purchase order, or job number if required.
• Writes down information that customer relays in placing their order.
• Asks appropriate questions to fill the customer order and to process the request accurately.
• Check inventory of items ordered and inform purchasing of any possible shortages.
• Confirm delivery or will call date with customer.
• Type and enter information gathered in the computer software provided and generate the required paperwork, shipping order, shipping memo, packing list, sales order, credit memo, and work orders for processing.
• Add required additional information to shippers and or work orders and place the appropriate location for delivery, will call, or processing.
• Inform customers immediately of any changes, problems, or delays.
• Price out or quote customer when requested.
• Maintain accurate records of orders taken, quotes given, and repeat orders from regular customers.
• Keep work area and equipment neat, clean, organized, and safe.
• Performs tasks outside normal job description and assists other departments and employees in order to provide the customer with the best quality service possible.

Qualifications: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Education and/or Experience: 
High School diploma or general education degree (GED); or one to three months related experience and/or training; computer keyboard speed and accuracy equal to 45 wpm; or equivalent combination of education and experience. 

Language Skills: 
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence via mail, email, or fax. Ability to speak effectively before groups of customers or employees of the organization. 

Mathematical Skills: 
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, and proportions to practical situations. Ability to read measuring tools such as tape measure, sheet gauge, protractor, square, calipers, and micrometer. 

Reasoning Ability: 
Ability to apply common sense understanding to carry out instructions furnished in writing, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Mobility: Frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting.
• Lifting: frequently up to 10 pounds; occasionally up to 25 pounds.
• Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision.
• Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching.
• Hearing/Talking: frequent hearing and talking, in person and on the phone.
• Emotional/Psychological: frequent decision­ making and concentration; frequent public and/or coworker contact; occasional working alone. 
• Environmental: frequent exposure to noise. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Working Conditions:

Work is performed in a typical temperature controlled office environment subject to typical office noise and environment. Some positions may be assigned to remote locations. Positions may require occasional overtime or weekend work and travel is rare. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.