WHAT WE DO

• The Mob Entertainment Systems Administrator provides tier 1 & 2 technical support to the game development and business. These teams are spread out over several physical locations in the St. Louis area..
• We act as a key point of contact for technical knowledge and expertise across the company.

RESPONSIBILITIES

• Manage competing priorities effectively ensuring that all relevant parties are informed of project status/changes.
• Develop and ensure compliance to processes and procedures whilst refining where things can be improved upon.
• Communicate effectively with management and provide regular updates.
• Provide out-of-hours support as the need arises.
• Build, configure, and deploy equipment for new and existing employees.
• Upgrade hardware and peripherals as required by the development teams.
• Assist with the development and refinement of the company and remote work future.
• Establish and maintain system directory and cyber security compliance posture.
• Manage users, computers, and groups within the company.
• Maintain asset inventory, including regular physical stock checks.
• Document and maintain accurate installation and procedure guides.
• Moving IT equipment to help with studio and team reorganization.
• Procurement of hardware, software, peripherals, etc.
• IT storeroom housekeeping, hardware recycling and maintaining secure disposal processes.

QUALIFICATIONS

• 4 years of professional System Administrator or equivalent experience.
• Expertise of current Microsoft operating systems.
• Strong understanding of Active Directory or other system management softwares..
• Strong knowledge of SCCM.
• Basic PowerShell scripting.
• Basic knowledge of Linux and Apple OSX.
• Ability to install, upgrade and maintain PC workstation hardware.

SKILLS

• High-level problem-solving skills.
• Experience with ServiceNow or some other ticketing system.
• Experience with JIRA, Confluence and Perforce software
• Experience with Slack
• Good understanding of gaming hardware.
• Ability to work well within a team and use your own initiative.
• Ability to learn quickly and demonstrate excellent problem-solving skills.
• Ability to follow instructions and processes.
• Self-motivated and organized.
• Customer service focus.
• Ability to manage, interact with, and support ECM servers and data-base instances, particularly on AWS
• Experience with AWS ecosystem ands services

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Experience supporting performance capture.
• Strong Linux skills.
• Strong scripting skills.

OUR CORE VALUES:

• Storytelling
• Quality
• Obsession
• Creativity
• Subversion
• Collaboration
• Scrappiness

EMPLOYEE EXPECTATIONS:

• Kindness
• Result-Oriented
• Autonomy
• Efficiency
• Humility
• Be real.
• Be weird.

#LI-Remote