29 Bilingual (Spanish) Customer Service Representative Jobs in Albany, NY
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MMC is Hiring a Bilingual (Spanish) Customer Service Representative Near Albany, NY
MMC Group is looking for Bilingual (Spanish) Customer Service Representatives in Albany, NY, to work the New York State Child Support Call Center!!!
Training class to start 5.29.24
MUST BE FLUENT IN SPANISH & ENGLISH!!
Spanish Speakers - $16.00/hr paid training and increased to $16.50/hr after 3-week paid training.
$400.00 sign on Bonus after 90 days with conversion to the client!!!
- No weekends!!
- 11 Holidays off per year!
- Secure work site.
- Fun Employee Engagement Events
- Security Facility!
Job Duties:
- Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs with the New York State Child Support Disbursement Unit.
- Educate customers & answer questions about their accounts.
- Assist customers in navigating site while encouraging and guiding them towards becoming self-sufficient in using these tools.
Skills:
- Customer service experience
- Problem solving skills
- Active listening skills
Education:
- HS diploma or equivalent (not a deal breaker)
Training Hours:
- 3 weeks Mon-Fri 8:30am to 4:30pm!
Hours of operation are 8am - 7pm - 8-hour shift determined based on business need once 3-week training class is complete.
Job Type: Full-time
Non-bilinguals - $15 - $15.50
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Call center
- In-person
Language:
- fluent Spanish and English (Required)
Ability to Commute:
- Albany, NY 12205 (Required)
Work Location: In person
Job Summary
Full Time
Business Services
$41k-51k (estimate)
05/25/2024
06/10/2024
mmcgrp.com
IRVING, TX
500 - 1,000
1993
Private
TERESA RICH
$10M - $50M
Business Services
Related Companies
The job skills required for Bilingual (Spanish) Customer Service Representative include Customer Service, Call Center, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual (Spanish) Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual (Spanish) Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual (Spanish) Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual (Spanish) Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual (Spanish) Customer Service Representative. You can explore the career advancement for a Bilingual (Spanish) Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
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Minimum of one year customer service or related experience.
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They help customers with their queries and complaints.
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
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