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Organization: Genisys CU
Date Posted: January 19, 2024
Region: Southeast Michigan
Location of Position: Auburn Hills
Position Level: Entry
Genisys Credit Union is accepting applications for full-time Contact Center Representatives for its progressive credit union in Auburn Hills. Primary duties include interacting with members and processing member requests and transactions, offering credit union products and services whenever appropriate, researching and resolving member problems and maintaining/monitoring phones, chat, email and social media. Candidates must possess strong communication/interpersonal skills and the ability to promote a positive team atmosphere. Hybrid schedule once training is complete. Benefit package available. Offers a hybrid schedule once trained. EOE M/V/Disability/Veteran.
Full Time
Professional Associations
$34k-43k (estimate)
01/22/2024
05/15/2024
mcul.org
LANSING, MI
100 - 200
Private
WILLIAM LOBENHERZ
$10M - $50M
Professional Associations
The job skills required for Contact Center Representative - Full time include Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Representative - Full time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Representative - Full time. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
01/20/2022: Chicago, IL
From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
01/09/2022: Columbus, OH
Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/16/2022: Providence, RI
Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
03/11/2022: Asheville, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
03/26/2022: Middlesex, NJ
Require specialized training to meet the unique demands of the job.
01/30/2022: Boulder, CO
Minimum of one year of customer service experience, call center experience preferred.
03/27/2022: Sioux Falls, SD
High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
01/10/2022: Seattle, WA
Requires several soft skills.
04/03/2022: Raleigh, NC
Step 3: View the best colleges and universities for Contact Center Representative.