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Organization: Cornerstone Community Financial CU
Date Posted: April 9, 2024
Region: Southeast Michigan
Location of Position: Auburn Hills, MI
Position Level: Entry
The Contact Center Representative II is responsible for providing outstanding member service in the CCF member contact center. Makes banking easy and delivers high performance by providing immediate response to members and team members, addresses questions and/or issues that are encountered in the course of doing business with the credit union. Serves as a professional representative of the credit union through all member interactions, which may be via inbound or outbound telephone, online, IVR, mobile banking, and email. Offers appropriate products/services to deepen member relationships with CCF in accordance with CCF's goals and growth targets. Refers members to other credit union representatives, as appropriate.
Full Time
Professional Associations
$37k-48k (estimate)
04/11/2024
06/10/2024
mcul.org
LANSING, MI
100 - 200
Private
WILLIAM LOBENHERZ
$10M - $50M
Professional Associations
The following is the career advancement route for Contact Center Representative II positions, which can be used as a reference in future career path planning. As a Contact Center Representative II, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative II. You can explore the career advancement for a Contact Center Representative II below and select your interested title to get hiring information.