THE JOB

The Hotel Sales Coordinator will provide administrative support through clerical duties, collecting and processing sensitive data (ie., financials, credit card information), resolving guest issues, performing clerical functions such as preparing correspondence both internal and external, receiving visitors, arranging conference calls, scheduling meetings, meal appointments, and manage and maintain the schedules and workflow of Sales Executives.

• Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates
• Process reservations, expense reports, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, show tickets, dining reservations, and amenities. Amenities could include but are not limited to site inspections, customer event weekends, and VIP stays
• Arrange and coordinate meetings, travel arrangements and meal appointments within the property or outside travel
• Provide guest service to internal employees, guests, and all customers of MGMRI
• Monitor, screen, respond to and distribute incoming communications via e-mail and phone in a timely manner

THE REQUIRED

• High School Diploma, GED or equivalent
• Age 21

WHAT WILL MAKE YOU STANOUT

• 6 Months of Prior Relevant Experience in an Administrative role
• Experience working in a similar resort setting

THE IDEAL CANDIDATE

• Able to effectively communicate in English, in both written and verbal forms
• Ability to read and write
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts