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Manager, Product Development
$142k-189k (estimate)
Full Time | Transportation 1 Month Ago
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Metropolitan Transportation Authority is Hiring a Manager, Product Development Near New York, NY

Description

Position at MTA Headquarters

JOB TITLE:Manager, Product Development
SALARY RANGE:$156,275 - $184,456
HAY POINTS:L5/ 805
DEPT/DIV:Information Technology / Products
SUPERVISOR:Director Intelligent Systems
LOCATION:Various/ Graybar New York, NY 10022
HOURS OF WORK:9:00 am - 5:30 pm/ 7.5 Hours or as required.
DEADLINE:Open Until filled
This position is eligible for telework which is currently two days per week. New hires are eligible to apply 30 days after their effective date of hire.
SUMMARY:
The Product Development Manager (PDM) will be responsible for developing and maintaining product lifecycles from inception/innovation through design, build, and ultimately the ongoing run stage before an eventual product retirement. The Product Development Manager is responsible for managing cross-functional teams assigned to design, build, and maintain one or more product lines.
Item
Responsibilities and Accountabilities

1

May contribute to or influence the strategic direction of one or more disciplines within IT. 
2
Assist with the implementation of strategy. 
3
Translates policy into operational plans. 
4
Results may impact the metrics of a functional area within IT and are visible to a variety of internal stakeholders and senior management. 
5
Leads a workforce focused on a discipline within IT. 
6
Directs one or more professional individual contributors. 
7
The role encompasses complex subject matter requiring extensive knowledge in a single discipline and broad knowledge in related disciplines of domains.
8
Manages day-to-day operations and motivates team(s) to achieve results; may be responsible for a budget. 
9
Work is often focused on the delivery of monthly or quarterly results and outputs are subject to periodic review against targets.
10
Motivates personnel to create a professional environment that respects individual differences and enables all employees to develop into their full potential, disciplining when necessary.
11
Supervises a professional team of IT staff in its selection, adoption, development, and support of one or more product lines through all stages of the product lifecycle, from ideation, definition, prototyping, design, validation & testing, launch, run stage, and eventual product retirement. 
12
In collaboration with IT and business leaders, creates, delivers, and manages product and organizational roadmaps to maintain alignment with defined digital agendas and service expectations. 
13
Monitors and manages team activities and deliverables for adherence to relevant enterprise and departmental resource, technology, and operational governance/approval processes, and departmentally spanning technology architectures, models, methods, and tools. 
14
Leads team in its development and management of system support processes and service levels to ensure the sustainability, viability, and quality of delivered products within agreed service targets. 
15
Analyzes and monitors effectiveness and efficiency of product(s), and develops, proposes, and implements improvement strategies. 
16
Establishes assurance processes throughout the team that are reliable and satisfy the organization’s stated quality and safety objectives within organizational risk tolerance. Proposes risk mitigation strategies. 
17
Continually manages team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives. 
18
Attracts and develops a high-performing and diverse workforce, empowering all staff to elevate their technical and leadership competencies, level of responsibility, and performance.
19
Maintain an engaged workforce and foster a positive culture throughout organizational change. 
20
Continuously develops and maintains personal knowledge of relevant industry models, methods, and tools, emerging technologies, and high-impact regulatory changes.
21
Provides expert-level guidance and training to the IT community, and mentors less experienced staff to foster talent development. 
22
Performs other duties and tasks as assigned. 
23
May need to work outside of normal work hours (i.e., evenings and weekends) 
24
Travel may be required to other MTA locations or other external sites. 
25
Observing the work performed by the contractor. 
26
Reviewing invoices and approving them if the work has contractual standards. 
27
Addressing performance issues with the contractor when possible; and 
28
Escalating issues to other parties as needed
KNOWLEDGE, SKILLS, AND ABILITIES
  • Must possess an expert/highly proficient in a deep understanding of technology. 
  • Expert/Highly Proficient ability to develop and implement enterprise product solutions. Ability to prioritize, handle multitasking, and work in an agile environment. Ability to quickly learn and understand new technologies. 
  • Expert/Highly Proficient proven ability to manage projects and initiatives. 
  • Expert/Highly Proficient ability to fit in with the constantly shifting needs and demands of the business Departments. 
  • Proficiency in at least one software engineering methodology, including but not limited to Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD) 
  • A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)
  • Programming experience with the following language(s): Job Specific (e.g. Ruby, Python, Java, C , PHP, Node.JS etc.)
  • Familiarity with the following vendor-specific platforms: Job Specific (e.g. Azure, AWS, iOS Mobile Development, Windows Server platforms, RESTful APIs, or Linux)
EDUCATION AND EXPERIENCE
Qualifications:
  • A bachelor’s degree. A combination of education and experience may be considered instead of a degree.
  • A minimum of 5 plus years of relevant technology experience. Leadership ability​ 
  • Demonstrate ability for leadership. 
  • Demonstrated ability to inspire, motivate, and empower people to achieve organizational goals.
  •  Lead Developer or Technical Manager in the major software project.
  • Collaboration skills to ensure design specifications are seamlessly implemented by the development team. 
Behavior Skills: 
  • Must possess active listening, attention to detail, customer service, prioritization, and problem-solving skills.
  • Ability to work independently and strategically. 
  • Demonstrated expertise in identifying and analyzing risks and developing effective mitigation strategies. 
  • Strong technical knowledge and diverse skillset to understand various technologies, systems, and potential risks. 
  • Excellent critical thinking, problem-solving, and decision-making skills. 
  • Strong interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers. 
  • Proven ability to manage multiple projects simultaneously and prioritize tasks based on urgency and impact. 
  • Extensive hands-on experience with related tools. 
  • Solid working knowledge of IT domains.
  • Ability to work under pressure and meet deadlines individually and collaboratively. Think logically, assess problems, and be results-oriented. Ability to support 24/7 highly available, transactional systems.
  • Ability to identify complex business and technology risks and associated vulnerabilities. Prioritize multiple tasks and switch between tasks quickly. 
  • Ability to communicate effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical). 
  • Ability to establish and maintain effective working relationships with employees at all levels within the organization, and with both internal and external customers. 
Competencies: 
  1. Collaborates 
Building partnerships and working collaboratively with others to meet shared objectives. 
  1. Cultivates Innovation
Creating new and better ways for the organization to be successful 
  1. Customer Focus 
Building strong customer relationships and delivering customer-centric solutions 
  1. Value Diversity 
Recognizing the value that different perspectives and cultures bring to an organization. 
  1. Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
  1. Tech Savy 
Anticipating and adopting innovations in business-building digital and technology applications 
  1. Technical Skills
Technical skills are specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks. 
OTHER INFORMATION:
Under the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$142k-189k (estimate)

POST DATE

03/04/2024

EXPIRATION DATE

04/04/2024

WEBSITE

new.mta.info

HEADQUARTERS

BRONX, NY

SIZE

15,000 - 50,000

TYPE

Private

REVENUE

$3B - $5B

INDUSTRY

Transportation

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