Position Summary. . The Manager, Loyalty Experience is responsible for supporting the development and implementation of program benefits and ensuring a reliable, consistent delivery of Mosaic and TrueBlue customer experience. This team is responsible for, but not limited to, overseeing the program’s benefits structure and customer value prop for the TrueBlue and more specifically the Mosaic program. The role will support the Director, Loyalty Pro...
Airport Operations Crew. Position Summary. The Airport Operations Crew provides award winning customer service to Customers in the airport. The Crewmember checks-in and verifies Customers’ personal identification. tags, lifts, and handles Customer luggage. books, sells, and verifies flight reservations. meets and assists with flight arrivals and departures. helps prepare aircraft cabin for departure. coordinates Customer boarding and deplaning. a...
Position Summary. The Manager Warranty and Repairs reports to the Senior Manager Materials and is responsible for overseeing the Technical Operations warranty processes to achieve the maximum warranty recovery or cost avoidance. The Manager oversees all claims for compensation related to workmanship or damages and their timely submission to Business Partners, Original Equipment Manufacturers (OEMs) and Insurance Providers, and the management of w...
Manager, Payroll Projects and Transformation. Position Summary. The Manager Payroll Projects and Transformation will lead and oversee all aspects of payroll projects and implementations impacting Payroll and time tracking operations, ensuring the effective management and scalability for the payroll function. This manager is a strategic thinker with a deep understanding of payroll systems and regulations, and the ability to seamlessly project mana...
Manager, Payroll. Position Summary. The Manager Payroll is responsible for processing the entire (end-to-end) in-house payroll for all JetBlue Crewmembers and employees of JetBlue subsidiaries to ensure accuracy and timeliness of payment and reporting. The Manager will also be responsible for researching payroll issues and ensuring compliance with company policies as well as federal, state and local wage and tax laws and some international laws. ...
Position Summary. The Developer Full Stack performs development, testing and documentation of sophisticated web and mobile applications involving both front and backend components. This role involves significant research, analysis and architecture. The Full Stack Developer develops and maintains innovative, scalable solutions which provide value to the business and provides operational support as required. Essential Responsibilities. Develop, des...
Position Title: Product Designer, Digital Booking. Position Summary. The Product Designer, Digital Booking is a subject matter expert in Customer/User Experience (UX) design. In this role, the Product Designer will design pioneering Customer experiences for our primary booking funnel. A principal role on the team, this candidate must match the curiosity of other product leads and challenge conventional design wisdom while using data to support th...
Position Title: Manager IT Digital Booking. Position Summary. The Manager IT Digital Booking leads a team of curious and data-driven product and project crewmembers. A leader within the wider IT department, building relationships, and devising, socializing, and implementing a strategy on Company and team goals is paramount. As the primary steward of a product that drives a material amount of revenue to the Company, the Manager must be excited for...
Position Summary. The Technical Support Controller monitors fleet performance on a daily basis and provides recommendations for preventative maintenance, ongoing troubleshooting and/or aircraft recovery. The position reports to the Supervisor of Aircraft Technical Support. Essential Responsibilities. Review open Minimum Equipment List (MEL) update parts and troubleshooting. Issue Technical Service Items or Engineering Control/Technical Service It...
Position Summary. The Maintenance Supervisor reports to the Maintenance Manager. The Maintenance Supervisor is responsible for supervising maintenance activities and has authority to assign work functions to Lead Technicians and others assigned to duty under their supervision. Essential Responsibilities. Coordinates with appropriate departments to accomplish prompt resolutions to problems that affect maintenance activity. Assigns Lead / Maintenan...
Program Overview. Gateway Select is an innovative talent pathway for those seeking to become pilots at JetBlue. This unique JetBlue Pilot Gateway Program will take a more competency-based approach to becoming a professional pilot. The Program will optimize the training of prospective airline pilots by offering early exposure to multi-crew/multi-engine operations, full motion simulator training, crew resource management, and threat and error manag...
Position Title: Scrum Master, Technology and Integration Delivery. Position Summary. The Scrum Master (SM), Technology and Integration Delivery will work with our Product and development teams to achieve high levels of scrum maturity. This is a servant leader position that will enable assigned scrum teams to achieve their delivery goals. The role will coach and guide teams in scrum best practices and facilitate continuous improvement. Essential R...
