Manager. People Business Partner. Position Summary. The Manager, People Business Partner, leads as a hands-on partner working closely with Crewleaders and teams in assessing, driving, and executing initiatives across workgroups, geographies, and functions. The Manager, People Business Partner collaborates closely with leaders and crewmembers to influence decision-making and ensure that the People team strategies support business objectives. This ...
Position Summary. The Airport Operations Seasonal Crew provides award-winning customer service to customers in the airport. The Seasonal Crew works, due to operational needs, on a temporary basis (maximum 1,000 hours per year). The crewmember checks-in and verifies customers’ personal identification. tags, lifts, and handles customer luggage. books, sells, and verifies flight reservations. meets and assists with flight arrivals and departures. he...
Position Title: Director, Product. Position Summary. The Director, Product is responsible for defining and driving product development and management strategy for JetBlue Airways. This role ensures JetBlue’s products evolve to meet changing Customer needs/expectations, market dynamics, competitive environment and operational realities—balancing innovation with disciplined cost management. Partnering with the SVP, Marketing & Brand, the Director c...
Position Title: Airport Operations Crew - Seasonal (BNA). Position Summary. The Airport Operations Seasonal Crew provides award winning customer service to customers in the airport. The Seasonal Crew works, due to operational needs, on a temporary basis (maximum 1,000 hours per year). The crewmember checks-in and verifies customers’ personal identification. tags, lifts, and handles customer luggage. books, sells, and verifies flight reservations....
Position Title: General Manager (LAS). Position Summary. The General Manager (GM) oversees the operations for their station operation and sets the standard for customer experience. The GM is responsible for the operational performance of the BlueCity operation while achieving or exceeding the established performance measurements. Other responsibilities include coaching, counseling, and developing crewmembers and future leaders. The General Manage...
Coordinator Product Analysis. Position Summary. The Coordinator Product Analysis supports the financial and analytical operations of JetBlue’s Product Development team within Marketing and Brand. This role will report to the Manager of Product Analysis. The Coordinator will help drive strategic alignment across the Product team by providing budget and financial tracking, analysis, and internal reporting across various strategic initiatives. This ...
Position Summary. The Product Manager Crewmember Technology - Contact Center is a key member of the Technology Crewmember Technology team, reporting to the Senior Manager, Technology Crewmember Technology Products. This role is responsible for defining the overall product strategy and enhancing JetBlue’s contact center technology systems, including various Software as a Service (SaaS) applications. The Product Manager serves as a subject matter e...
Manager Onboard Culinary Programs. Position Summary. The Manager Onboard Culinary Programs serves as JetBlue’s strategic culinary lead and primary point of contact for all catering business partners across the system, ensuring food quality, operational consistency, and brand alignment across onboard dining programs. This role combines strategic program leadership with hands-on culinary oversight to drive menu specification accuracy, food safety c...
Position Summary. The Manager Compensation reports to the Director of Compensation and is responsible for developing, implementing, and managing compensation programs and policies. This position proactively partners with the People Business Partner team, Talent Acquisition and cross-functional leaders to provide strategic support and advice to ensure our Compensation programs attract top talent and reward crewmember performance. Essential Respons...
Position Summary. The Technical Support Controller monitors fleet performance on a daily basis and provides recommendations for preventative maintenance, ongoing troubleshooting and/or aircraft recovery. The position reports to the Manager of Maintenance Operations Center (MOC). Essential Responsibilities. Monitor delays, pilot irregularity reports and other technical interruptions. Identify necessary actions and provide instructions to prevent r...