Position: Lab Manager, Microbiology
Location: Boston, MA
Salary: $100,000 - $135,000 sign-on bonus benefits

Must-Haves:

• Bachelor's Degree in Medical Technology, Clinical Lab Science, or an applied Science.
• Minimum 3 years of supervisory experience.
• Minimum 5 years of experience in a Microbiology Lab.

Nice-to-Haves:

• Certification by the American Society of Clinical Pathologists (ASCP) in Microbiology.

Position Summary:

Under the general direction of the Administrative Director, and in collaboration with the Chief of Laboratory Medicine and Section Medical Director, the Lab Manager leads, manages, monitors, implements, and supervises testing quality and compliance standards in the Department of Pathology & Laboratory Medicine at Client and affiliated community health centers. This role manages a sub-specialty section for the Laboratory (Blood Bank and Transfusion Services, Central Receiving Area, Chemistry, Hematology, Phlebotomy), ensuring standards that meet or exceed requirements for College of American Pathologist (CAP) and The Joint Commission (TJC) accreditation and other external agencies.

Essential Responsibilities:

Leadership:

• Manages and leads a sub-specialty section of the Laboratory.
• Assumes full responsibility for all laboratory staff in their section and their actions.
• Champions a laboratory environment that promotes quality and compliance for all laboratory-related tests and services.
• Provides 24/7 call coverage.
• Contributes to and supports department Strategic Planning.
• Ensures maintenance of equipment, evaluates new equipment, and promotes new programs and problem-solving.

Fiscal Responsibility:

• Takes full fiscal responsibility for the section, including preparing and managing budgets, analyzing billing codes, and supporting revenue integrity.
• Monitors and controls overtime to achieve client ’s goal of <1.8% OT.
• Updates all equipment maintenance and service agreements in collaboration with the Supply Chain department.

Quality, Compliance, and Safety:

• Ensures compliance with all regulatory agencies (CLIA, TJC, OSHA, DPH, HCFA, FDA, AABB, NCCLS).
• Participates in hospital-wide Quality Assurance Programs and prepares reports for Quality Improvement Program (QuIP) reviews.
• Maintains updated Policy and Procedure Manuals and ensures compliance with safety procedures.

Technical Expertise:

• Provides guidance and resolution for technical problems.
• Plans, evaluates, and implements new methodologies and technologies.
• Ensures proper maintenance and functionality of equipment and instrumentation.

Human Resources:

• Oversees the interview process and candidate selection.
• Manages orientation and competency testing for all testing personnel.
• Embraces the client Performance Management Process and supports employee engagement.
• Coordinates cross-training programs and ensures optimal staff utilization.

Communication:

• Communicates with staff through regular meetings.
• Works with the Administrative Director, Medical Chief, Medical Directors, and other managers to achieve common goals.
• Prepares and implements customer service programs and values customer feedback.

Other Duties:

• Performs other duties as needed.
• Adheres to clients RESPECT behavioral standards.

Job Requirements:

Education:

• Requires a Bachelor’s degree from an accredited university or college in Medical Technology, Clinical Laboratory Science, or an applied science.

Preferred Certifications:

• Certification by the American Society of Clinical Pathologists (ASCP) or equivalent agency.

Experience:

• Minimum of 5 years of full-time experience in the specific area of charge.
• 3 years of supervisory experience in a clinical laboratory.
• Familiarity with accrediting agencies' requirements, particularly The Joint Commission and College of American Pathologists.

Knowledge and Skills:

• Outstanding organizational and interpersonal skills.
• Strong leadership qualities and in-depth scientific understanding

Job Type: Full-time

Pay: $100,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Boston, MA (Required)

Ability to Relocate:

• Boston, MA: Relocate before starting work (Required)

Work Location: In person