Meri Meri is an award-winning international product design company with its main distribution center in Reno, Nevada.

We are looking for a dynamic, motivated and outgoing individual to join our small, dedicated and friendly team as a Customer Service Representative. Position is a minimum of three days in person, Mondays through Fridays 8:00 am to 4:30 pm.

Responsibilities –

· Managing incoming calls and emails

· Data entry

· Handling wholesale and retail queries

· Capturing new customer leads and forwarding necessary information to our sales team

· Processing returns and issuing credits

· Assist with Billing/Accounts Receivable

· Build strong relationships with our customers to provide the best customer service experience possible

· Special projects

Job Requirements –

· Experience in a customer service or client facing role a plus

· Excellent organization and communication skills

· Good attention to detail with strong follow through

· Strong time management and prioritisation skills

· Enjoying being part of a team, as well as having the drive to work on your own initiative

· Experience with Netsuite desirable but not required

· Working knowledge of Microsoft Office (Outlook, Excel and Word)

· Bi-lingual Spanish is a plus but not required

· Positive energy and attitude

We offer a generous benefit package including 10 paid holidays, 401K, medical, dental & paid time off. Hourly wage is negotiable and commensurate with experience.

Applicants should reply to posting with cover letter and resume.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Work setting:

• In-person

Ability to Commute:

• Reno, NV 89502 (Required)

Work Location: In person