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Customer Service Representative
$35k-44k (estimate)
Full Time 11 Months Ago
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TWO MEN AND A TRUCK® is Hiring a Customer Service Representative Near Reno, NV

Customer Service Representatives earn $35,000 - $45,000 annually based on performance and ability to close the sale!
TWO MEN AND A TRUCK® in Reno is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

WHAT YOU'LL DO

  • Provide outstanding customer service on all calls and online inquiries
  • Recommend moving services and products based on cost, availability and customer specifications
  • Enter, schedule and coordinate customer moves
  • Comply with federal, state, and local moving requirements when scheduling moving services and staff
  • Follow-up with customers both during and after their move to ensure satisfaction
  • Calmly and professionally handle customer concerns, complaints or customer service issues
  • Prepare move-related paperwork and documents
  • May participate in various marketing activities including networking, direct mail and charitable move coordination
  • Ensure display area is maintained in a clean and professional manner; i.e. brochure stocks and box displays
  • All other duties as assigned

WHO WE'RE LOOKING FOR

  • High school diploma or GED; associate’s degree in a related field preferred
  • A minimum of 6 months to 1 year of sales and/or customer service experience
  • Excellent customer service skills (friendly, courteous and helpful)
  • Ability to multi-task and enter customer data into move software while on the phone
  • Demonstrated understanding and application of effective selling strategies and techniques
  • Confidence to initiate customer contact, and comfortable asking for the sale
  • Strong team player who works productively with a wide range of people and personalities
  • Creative problem solving skills
  • Exceptional organization and time management skills
  • Excellent oral and written comprehension and communication skills
  • Willing to submit to pre-employment background check and drug screen
  • Bilingual is a plus

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

05/25/2023

EXPIRATION DATE

05/12/2024

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The job skills required for Customer Service Representative include Customer Service, Problem Solving, Products and Services, Communication Skills, Scheduling, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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