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** Field Service Representative (401B)**
**Job Category****:** Service **Requisition Number****:** MERCH002040 Showing 1 location **Job Details**
**Description**
**AMS Retail Solutions** represents some of the largest companies in the retail market today. There are great opportunities open across the US. **AMS** has a full comprehensive compensation and benefit package which includes Medical, Dental and Vision Plans and 401(k). We also have Paid Holidays, PTO and built-in flexibility in your workday schedule. We are growing quickly and are looking for great individuals, like you to join our team.
**This position includes a Company Vehicle!**
As a **Field Service Representative** you will be representing **Bissell and BigGreen,** performing basic maintenance and cleaning of **Bissell** carpet cleaning and power washing rental machines.
* Additional responsibilities include merchandising, maintaining product displays and inventory which can include additional product lines throughout the store.
* This position has an assigned territory and travel and mileage expenses are reimbursable!
* Attention to detail and great customer service skills are required.
* You will have the opportunity to interact with Retail Store/Department Managers and Associates on a daily basis.
**Minimum Requirements:**
* Travel required which includes overnight stays
* Ability to work varied hours/days as business dictates is required
* Must be flexible with work schedule and route changes based on business needs
* Required to lift up to 50 lbs.
* Frequent standing, bending and twisting
* Excellent communication, presentation, written and technical skills required
* Proof of valid drivers license and insurance required (must meet companys minimum requirements)
* 1 year of prior maintenance and/or merchandising experience preferred
* 1 year of field customer service experience preferred
* Provide excellent customer service to customers and vendors
* HS diploma or equivalent required
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Preferred**
vendor management
Territory management
Customer service
**Licenses & Certifications**
Full Time
$48k-59k (estimate)
04/30/2024
05/13/2024
The following is the career advancement route for Field Service Representative (401B) positions, which can be used as a reference in future career path planning. As a Field Service Representative (401B), it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative (401B). You can explore the career advancement for a Field Service Representative (401B) below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
02/16/2022: Virginia Beach, VA
Client service representatives manage client relationships and provide customer support.
01/28/2022: Fairbanks, AK
Performs site visits with Service Partners, evaluates technical and professional performance.
12/24/2021: New Britain, CT
Prepare and maintain service related documentations.
01/30/2022: Cleveland, OH
Filed service representatives take customer questions, complaints, comments, and concerns.
12/26/2021: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
02/24/2022: Melbourne, FL
Review field services done with the customer before leaving to ensure 100% resolution.
02/15/2022: Winston Salem, NC
Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
02/15/2022: Longview, TX
As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
03/06/2022: New Brunswick, NJ
Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
02/10/2022: Saint Cloud, MN
Step 3: View the best colleges and universities for Field Service Representative.