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Our Management and Customer Service team cares for customers by solving problems and scaling solutions, incubating new products and promotional packages, and sharing feedback with the rest of the office to influence company development.
We are seeking a Customer Service Representative to join our fast-paced, high-energy, growing company. We are proud of our success in the telecom industry, so come join our team of hard-working, talented professionals! Customer Service Representative JOB SUMMARY : Perform sales functions for existing Combined customers as well as prospects.
The agent may need to review the benefits of a customer's existing coverage and to answer any service and claims questions customers may have Perform Sales function and product needs analysis for the marketing campaigns Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence Follow-up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales functions if needed Provide information, and or problem-solving techniques for customers' existing products Customer Service Representative SKILLS / EXPERIENCE : Good communication and interpersonal skills Ability to multi-task, talking with customers Effective listening skills Problem-solving Business sense Professional demeanor Outgoing and engaging conversation skills High School or equivalent required Multiple Language skills are plus #LI-Onsite Powered by JazzHR
Last updated : 2024-05-11
Full Time
Restaurants & Catering Services
$61k-79k (estimate)
05/13/2024
05/12/2024
moscowchamber.com
MOSCOW, ID
25 - 50
Private
JOHN FLETCHER
$5M - $10M
Restaurants & Catering Services
The job skills required for Customer service representative include Customer Service, Problem Solving, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.