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9 Technical Customer Service Representative Jobs in Carson, CA

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Simplified Labor Staffing Solutions
Carson, CA | Full Time
$40k-50k (estimate)
5 Days Ago
Customs Goods LLC
Carson, CA | Full Time
$38k-48k (estimate)
Just Posted
Hypercraft
Carson, CA | Full Time
$36k-45k (estimate)
9 Months Ago
Hypercraft
Carson, CA | Full Time
$45k-56k (estimate)
Just Posted
The Shyft Group USA, Inc.
Carson, CA | Full Time
$38k-48k (estimate)
9 Months Ago
Simplified Labor Staffing Solutions
Carson, CA | Full Time
$42k-53k (estimate)
1 Week Ago
Mela Group
Carson, CA | Full Time
$59k-77k (estimate)
2 Months Ago
Quik Pick Express
Carson, CA | Full Time
$40k-51k (estimate)
10 Months Ago
Can-Tech Services
Carson, CA | Full Time
$39k-49k (estimate)
9 Months Ago
Technical Customer Service Representative
Hypercraft Carson, CA
$36k-45k (estimate)
Full Time 9 Months Ago
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Hypercraft is Hiring a Technical Customer Service Representative Near Carson, CA

The Customer Service Representative will be responsible for completing a broad variety of tasks, including managing
sales channels, helping with technical questions, and supporting business activities. You are responsible for vetting
B2B opportunities, order entry, and offering solutions to customers who are facing technical challenges with our
products or drive systems.
KEY RESPONSIBILITIES
● Provide technical and customer service support by clarifying the customer's request; assessing the situation;
selecting and explaining the most effective solution.
● Order entry and follow up with customers to review orders or projects.
● Pick, pack, ship orders as needed.
● Respond to shipping inquiries and answer order status questions
● Keen awareness of company policies and procedures while applying sound judgment within scope.
● Assist with placement of orders, refunds, or exchanges per company policies.
● Provide advice and technical assistance
● Managing workload, prioritizing urgencies
SKILLS REQUIRED
● Proficient with Excel, Word, Gmail-email, ERP and CRM programs (NetSuite and ZOHO respectively)
● Excellent understanding of an Automotive EV drive system and major components
● Prior sales and tech support experience
● EV build experience an major plus

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

08/17/2023

EXPIRATION DATE

05/08/2024

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The job skills required for Technical Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Customer Service Representative positions, which can be used as a reference in future career path planning. As a Technical Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Customer Service Representative. You can explore the career advancement for a Technical Customer Service Representative below and select your interested title to get hiring information.

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