POSITION: Sales Manager

PAY: $60,000-$100,000 a year

JOB TYPE: Full time

BENEFITS

• Health insurance
• Dental insurance
• Vision insurance
• Employee discounts with great perks!
• Paid time off

LOCATION: Sacramento, CA

COMPANY OVERVIEW

Established in 1930 and a Sacramento fixture since 1958, Meissner Sewing & Vacuum Centers is a generational powerhouse in the sewing industry. We blend our roots in industrial sewing with a dedication to serving Sacramento's sewing and craft community. Renowned for sales, education, and service, Meissner stands as a beacon of tradition and creativity.

We're not your typical company – we're a small, resourceful team that thrives on collaboration and getting things done. As we navigate the ever-changing retail landscape, adaptability is key. We're looking for individuals who are nimble, flexible, and team oriented. Our systems, while effective, may differ from the sleek and intuitive tools of larger corporations. If you're someone who embraces challenges, values teamwork, and is ready to roll up your sleeves to make a real impact, we want to hear from you!

Meissner Sewing & Vacuum Centers is seeking a dynamic and adaptable Sales Manager to join our passionate team in Sacramento, CA. The ideal candidate will lead by example, fostering a culture of flexibility, creativity, and continuous learning within our organization. As a Sales Manager, you will play a crucial role in driving sales initiatives, developing strategies to enhance customer engagement, and expanding our presence in the sewing and craft industry.

RESPONSIBILITIES

1. Leadership and Flexibility:

• Lead and inspire the sales team by example, demonstrating a proactive and adaptable approach to challenges.
• Provide guidance and mentorship to team members, promoting a positive and supportive culture.

2. Sales Strategy & Hands-On Leadership:

• Develop and implement effective sales strategies to achieve revenue targets and business objectives.
• Analyze market trends, customer preferences, and industry dynamics to identify growth opportunities.
• Drive the development and execution of sales plans, ensuring alignment with company goals.
• Lead the sales team by actively participating in selling products, setting the standard for excellence in customer interactions.
• Work closely with team members to provide hands-on guidance, sharing effective sales techniques and strategies.
• Actively engage with customers on the sales floor and online, demonstrating product knowledge and fostering a positive shopping experience.
• Monitor individual and team performance, identifying areas for improvement and implementing targeted training initiatives.
• Collaborate with the sales team to set and achieve individual and collective sales goals, ensuring alignment with overarching business objectives.

3. Customer Engagement & Issue Resolution

• Proactively address customer concerns, including handling complaints and troubleshooting issues to ensure swift and satisfactory resolutions.
• Collaborate with the sales team to develop effective solutions that meet both customer needs and company objectives.
• Communicate transparently with customers, providing clear explanations of troubleshooting processes and potential outcomes.
• Implement customer-centric initiatives to prevent recurring issues, fostering long-term customer satisfaction.
• Work closely with cross-functional teams to streamline internal processes and enhance overall customer experience.

4. E-commerce Sales Support and Inventory Management:

• Collaborate with the Marketing Manager to develop strategies for offloading inventory both in brick-and-mortar stores and online.
• Provide support for e-commerce sales initiatives, ensuring seamless integration with in-store activities.
• Analyze e-commerce sales data and customer feedback to identify opportunities for improvement and growth.
• Work closely with the marketing team to implement effective online promotions, optimizing product visibility and driving sales.
• Contribute to the development of marketing campaigns that align with overall inventory goals.

5. Industry Knowledge:

• Develop a comprehensive understanding of the sewing and craft industry, staying informed about trends, innovations, and competitor activities.
• Train and educate the sales team on product knowledge, industry trends, and customer preferences.
• Act as a subject matter expert, providing insights and recommendations to drive business growth.

QUALIFICATIONS

• Proven experience in sales management, preferably in the retail industry.
• Excellent leadership and interpersonal skills, with the ability to inspire and motivate a team.
• Demonstrated flexibility and adaptability in a fast-paced and evolving work environment.
• Strong analytical and strategic thinking capabilities.
• Passion for and knowledge of the sewing and craft industry is a definite plus.
• Willingness to lead by example, actively participating in tasks when necessary, and demonstrating a hands-on approach to problem-solving.
• Possess a strong work ethic, with the determination to do whatever it takes to ensure successful and timely completion of tasks.
• Willingness to roll up your sleeves and do what it takes to get the job done!

If you are a results-driven individual with a passion for sales, leadership, and the sewing and craft industry, we’d love to have you join our team!

HOW TO APPLY:

Interested candidates should submit a resume and cover letter to info@MeissnerSewing.com. Are you a sewist? Feel free to also attach a picture of one of your latest projects! Please include "Sales Manager" in the subject line.