Kodiak Roofing & Waterproofing Co. is a full-service commercial roofing contractor serving many locations throughout the Western United States, including Northern and Central California and Reno. Kodiak provides a complete range of roofing and waterproofing applications. Our highly skilled team combines decades of experience with cutting-edge technology to provide the most comprehensive roof repair and waterproofing results available.

The Commercial Roofing Sales Account Manager is responsible for generating service and reroof business for commercial, industrial, and institutional buildings. The Commercial Roofing Sales Account Manager meets sales targets by generating leads, promoting the company, developing client relationships, and growing service revenue sources.

Benefits:

• Medical/Dental/Vision and other ancillary insurance
• 401(k) with company match
• Paid time off
• 9 Paid Holidays
• Pay for volunteer work
• $200 Annually for Boots!
• Educational Assistance Program (job-related)

The Commercial Sales Account Manager Essential Responsibilities include the following. Other responsibilities may be assigned.

• Utilizes the Customer Relationship Management (CRM) system to maintain an accurate record of all leads, client accounts and sales activities.
• Communicates with clients and leads to identify and understand their needs; identifies, educates, and suggests services to meet those needs.
• Cultivates and manages client relationships with key decision-makers in target accounts.
• Regularly conducts site visits and assessments to identify sales opportunities for repairs and maintenance and reroofs.
• Follows up on all outstanding proposals with the Estimating – Service/Reroof department.
• Generates new business through prospecting and networking.
• Follows up timely on leads.
• Presents professional and comprehensive proposals, negotiates, and closes sales.
• Communicates frequently with clients providing updates and proactively anticipates client needs and resolves client concerns.
• Meets or exceeds sales targets and goals established by management.
• Maintains knowledge of industry trends and developments to better serve clients.
• Consistent, effective involvement in trade shows, community and networking organizations participate in networking activities and events.
• Collaborates with the marketing department to expand brand presence through the creation of suitable marketing materials.

The Commercial Sales Account Manager Non-Essential Responsibilities:

• Identifies unsafe behavior or potentially hazardous working conditions and provides continuous training and coaching to others on Kodiak safety standards.
• Continuously improves sales skills by attending company provided training as well as supplemental self-directed training to enhance the delivery of professional sales pitches.
• Researches competitors' products and pricing as well as market conditions.

Competencies: To perform the job successfully, an individual should demonstrate the following:

• Customer Service (Internal and External) - Manages difficult or emotional situations; responds timely to requests for assistance; solicits feedback to improve service; is reliable and delivers on promises.
• Communication and Interpersonal Skills - Simply and tactfully articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills; transparent in communication; listens to others to gain understanding without interrupting; focuses on solving conflict, not blaming; keeps emotions under control; remains open to others' ideas and tries new things; maintains confidentiality.
• Administration and Organization Support - Demonstrates the company’s Core Values and Core Focus in work efforts; follows policies and procedures; processes paperwork accurately, timely and legibly; adapts to changes in the work environment and competing demands; handles frequent change, delays, or unexpected events.
• Safety and Security - Exemplifies commitment to company’s core safety and security values through ongoing personal actions and responsibilities; communicates personal and company safety expectations using clear and concise language; collaborates with team members and the Safety Department on all Kodiak projects, to find solutions that ensure everyone’s safety.
• Negotiation - Ability to negotiate with and persuade trade partners, suppliers, and vendors to get the best price on materials or negotiate with external clients to ensure the project is bid profitably.
• Strategic Thinking - Obtains information and identifies key issues and relationships relevant to achieving long-range goals or vision; commits to a course of action to accomplish long-range goals or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values; consistently and effectively plans for both long- and short-term, adjusting plans as needed; achieves key objectives.
• Dependability - Reliable to meet schedules, deadlines, and productivity standards; completes tasks on time or notifies appropriate person with an alternate plan; ability to prioritize workload, attain needed resources and execute a plan that optimizes results.
• Innovation- Displays original thinking and creativity. Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention.
• Problem Solving/Judgement - Proactively identifies, analyzes and resolves problems in a timely manner; considers multiple sides of an issue; develops alternative solutions and assess consequences; works well in group problem solving situations; follows up as necessary.
• Initiative- Responds appropriately on own to improve outcomes, processes, or measurements; assumes responsibility and leadership when asked; accomplishes goals independently, with little need for supervision; takes ownership and accountability for own performance; seeks out and/or accepts additional responsibilities in the context of the job.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the position.

• Education and/or Experience: Bachelor's degree from four-year college or university; or minimum of two years of related outside sales experience; or equivalent combination of education and experience.
• Language Skills: Can understand with ease virtually everything heard or read. Can summarize information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation. Can express themselves spontaneously, very fluently and precisely, differentiating similar words or phrases in complex situations.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: Intermediate knowledge of working with word processing documents, creating and managing spreadsheets, using databases, internet navigation, email communications, presentation/slideshows, and enterprise systems, and industry related software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee and the frequency to successfully perform the essential functions of this job. Occasionally is up to 3 hours per day; Frequently is up to 6 hours per day; Regularly is up to 8 hours or more per day.

• Frequently required to stand.
• Regularly remains in a stationary position at workstation.
• Regularly required to walk.
• Occasionally required to reach with hands and arms.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Regularly required to use hand to finger movements, handle, or feel.
• Occasionally moves about inside and outside the office to access office machinery, communicate with others, attend meetings, etc.
• Occasionally ascends/descends a ladder to visit job sites.
• Occasionally positions self to pick up items, adjust computer equipment, etc.
• Regularly operates a computer and other office equipment such as scanner, copier, calculator, phone.
• Frequently communicates with others via phone, conference software and in person.
• Regularly must be able to identify colors, read emails and communications on screen/documents.
• Occasionally lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds; occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The noise level in the work environment is usually moderate with noise levels less than 85db.
• Regularly working in temperatures between 50° F to 90° F.
• Occasionally working in temperatures exceeding 90° F.
• Occasionally working in windy conditions (20 mph).
• Occasionally working in wet/rainy conditions.
• Occasionally utilizes corded electrical equipment/tools.
• Occasionally utilizes mechanical equipment/tools.
• Occasionally working at elevated heights.
• Occasionally exposed to fumes or airborne particles/dust/smoke.

Travel

• Is expected to travel up to 100% of the time to visit sites or meet with clients.

Conditions of Employment: This job has conditions of employment essential to the position. This list is not considered comprehensive and other conditions of employment are likely due to the nature of the position.

• Valid Driver's License
• Meets Company Insurance Carrier Standards for Insurability