56 Client Services Representative Jobs in Boston, MA
Mediate Management Company is Hiring a Client Services Representative Near Boston, MA
We are a growing property management company, with 38 years of service, overseeing state-of-the-art and luxury residential buildings across the Boston metro area. We are actively seeking a Client Services administrator to join the MMC Team!
Our Client Services team members are the first point of contact for client inquiries and deliver outstanding solutions-based service. Team members develop strong working relationships with clients (internal and external) and learn to understand what our clients need and how we can help them.
Client Services work with our property managers to ensure that common questions and concerns are handled in a timely manner by providing support, research, and issue resolution. This position is critical to the overall client experience.
Duties include but are not limited to:
Working with Microsoft Office Applications such as Outlook, Word, and Excel.
Performing general clerical duties (photocopying, scanning, mailing, and filing).
Answering and making telephone calls.
Reviewing and processing voicemail requests.
Drafting and responding to emails.
Resolving common property management issues or escalating to a manager/supervisor, as needed.
Entering data and preparing reports with accuracy.
Qualifications/Requirements:
Two (2) years of work experience in a customer service or hospitality related role.
Ability to follow instructions and effectively communicate both written and verbally.
Must be reliable, responsible, honest, and ethical.
Must be resourceful in fulfilling client requests.
Strong interpersonal skills with the ability to communicate clearly and request more information when needed.
Must be able to pass a background check.
Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
Bachelor’s degree, preferred.
Benefits:
$23.00 to $25.00 per hour, commensurate with experience.
- Health Insurance eligible on first day of employment
- Dental Insurance company paid, eligible on first day of employment
- Vision Insurance
- Life and AD&D (company paid)
- Voluntary Life and AD&D
- 401(k) Profit Sharing Plan with Company Match through Cuna Mutual
- Competitive Paid Time Off Package
- Employee Assistance Program (EAP) available 24 hours a day on weekdays and weekends to employees and family members
- Employee Referral Bonus Program
- 11 Paid Holidays
Mediate Management Company is an equal opportunity employer, and does not discriminate based upon an individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, military service ad veteran status, national origin, age, disability, genetic information (including family medical history), political affiliation, or other non-merit based factors protected by federal, state and local laws. These protections extend to all terms and conditions of employment and management practices and decisions, including recruitment and hiring, appraisal systems, promotions, trainings, and career development.
We sincerely appreciate your interest in employment with Mediate Management Company, Inc. Please rest assured that your application materials have been received. Due to the high volume of response, we are unable to individually acknowledge the receipt of every application or phone call regarding the process. We carefully screen all applications and select candidates whose qualifications best meet our needs. You will be contacted if you are selected to continue in the recruitment process.
Job Summary
Full Time
Business Services
$55k-72k (estimate)
02/04/2024
05/26/2024
mediatemanagement.com
BOSTON, MA
50 - 100
1985
$10M - $50M
Business Services
Related Companies
About Mediate Management Company
Mediate Management Company is a regional property management company specializing in unparalleled high end services. Services include: property management, construction, project management, maintenance, cleaning and staffing. Mediate Managements innovative approach to management services range from customized Boutique services to online service platforms for small associations with limited management needs. Boutique services include a complete range of services similar to those found at any 4/5- star hotel. These services include: 24 hour residential staff/concierge able to accommodate the ind...ividual needs and lifestyles of a diverse clientele. Additional services can include: valet parking, housekeeping, coordination of fitness training, grocery delivery, transportation and travel arrangement, dining, theatre and sporting event reservations, pet care, salon and spa reservations and party planning and catering services. Mediate Management also offers cost effective online service platforms for small buildings and associations with limited needs that do not require the support of a dedicated property manager. Mediate Management Company also specializes in all types of construction and renovation projects including kitchen and bath remodeling, general repairs, historic renovations, building maintenance and project management. We are an equal opportunity employer that prides itself on hiring and training a first rate team of property management professionals.
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The job skills required for Client Services Representative include Client Service, Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Representative jobs
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Review the job description for a Client Services Representative.
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Step 3: View the best colleges and universities for Client Services Representative.
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