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Status: Full-Time
Location: Boston, MA (Hybrid)
Classification: Exempt (Salaried)
Reports to:Senior Vice President of Strategy
About Us: JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers and to partner with employers to hire, develop, and retain productive workforces.
JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
About the Opportunity: Under the direction of the Senior Vice President of Strategy, the Director of Client Services is responsible for leading a diverse and experienced team that implements, assessment and pre-enrollment procedures, marketing and barrier removal and support services for JVS applicants and clients. The division consists of three teams, each led by a senior manager. The intake team focuses on helping potential JVS clients find and enroll in the right JVS program and ensure that every potential client has a positive first impression both in person and online. The outreach team uses marketing and digital communication to raise awareness about JVS programming. The community partnerships and support services team provides financial and technical resources to clients and develops reciprocal relationships with community based organizations to help remove barriers for our clients and partners to become a referral for workforce development opportunities for their constituents. The role requires strong collaboration and team-building skills, the ability to lead through change, and the ability to create and maintain systems to maximize effectiveness.
Essential Functions, Skills, and Knowledge
Builds Relationships, Collaboration, and Teamwork
Contributes to Program Success
Administration/Communication
Education and Experience Required
Competencies
Supervisory Responsibility
JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to deliver quality services.
JVS is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination based on sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws.
Full Time
$196k-233k (estimate)
03/20/2024
05/19/2024
jvs-support.org
Boston, MA
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