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Blueprint Income Service Specialist, Full-time Remote
The Opportunity
The Client Services Annuity Specialist in Blueprint Income is exciting and growing Service and Operations department. Primary responsibility will be phone coverage for service department.
Other responsibilities will include email and chat support, processing and case management responsibilities.
The Team
Blueprint Income is a leading fin-tech in the annuities market, acquired by MassMutual in early 2021. Blueprint Income uses technology to build the next generation of retirement income products that enable Americans to retire with more security for less money.
Our online platform enables the purchase of simple annuities from 30 insurers directly by consumers.
Culturally, we are a small team of individuals with a strong inclination for collaboration and learning, and we are a fun, friendly, caring and high-performance team.
The Impact :
We are looking for new members on our Service team to help us capitalize on this next phase of growth. You will talk to our customers throughout the day and guide them through the sales and new business process as they apply for Annuity products.
You will also assist them with any support they need after their policies have been issued. Behind the scenes you will interact with the Operations and Service team to keep their business flowing smoothly.
This includes things like collaborating with our processing and sales team, updating systems and proactively handling all our customer’s needs.
A continuous improvement attitude and mindset is required.
By providing a superior service experience and improving our business you are reinforcing our customer’s decision to trust Blueprint Income and our carriers with their hard-earned retirement savings.
Through this trust and support we are helping our customers find financial freedom, protect their savings and plan for the future.
The Minimum Qualifications
Associates Degree
1 Annuity Industry experience
1 year Financial Services or Insurance experience
1 year Customer Service experience
The Ideal Qualifications
4 year College degree
2 years financial services or insurance experience
2 years customer service experience
Advanced computing and typing skills
Insurance producer license or equivalent designations
Startup experience
Agile project management experience
What to Expect as Part of MassMutual and the Team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic / Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
LI-Remote
LI-RS1
Salary Range :
$62,900.00-$79,300.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees.
Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority.
In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services.
To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone.
A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits.
And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first.
It’s more than our company structure it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts.
At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority / Female / Sexual Orientation / Gender Identity / Individual with Disability / Protected Veteran.
We welcome all persons to apply. Note : Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees.
Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
For more information about our extensive benefits offerings please check out our
Last updated : 2024-04-28
Full Time
$54k-70k (estimate)
04/29/2024
05/03/2024
massmutual.con
Hartford, CT
<25
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