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Mecklenburg County
Charlotte, NC | Full Time
$128k-167k (estimate)
4 Months Ago
Community Resources Deputy Director
Mecklenburg County Charlotte, NC
$128k-167k (estimate)
Full Time 4 Months Ago
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Mecklenburg County is Hiring a Community Resources Deputy Director Near Charlotte, NC

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Hiring Range: $157,249.73 - $196,562.16. This is an exempt (salaried) position. Please note that pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Department of Community Resources provides individuals and families with immediate access to a diverse range of Mecklenburg County Health and Human Services programs and Community Partner Services through Community Resources Centers throughout the county. We strive to strengthen families and communities through a safety-net of services, collaborations, and hope.
Position Summary:
Perform complex professional and administrative work supporting and directing activities within the Department of the Community Resources. This position is responsible for overseeing the day-to-day activities within department and ensuring service delivery and programs offered to residents are efficient, holistically address residents' needs and enhance community engagement.
Essential Functions:
  • Provide oversight and direction for internal operations; serve as second in command and has line authority.
  • Deliver speeches, writes articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
  • Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
  • Set the climate on issues related to state politics and policies; lead policy making efforts.
  • Determines operational accountabilities and expectations, set priorities, and develop strategies in collaboration with the DCR Department Director, HHS Executive Team, program staff, and community partners to ensure holistic service delivery.
  • Establish departmental responsibilities and coordinates functions among divisions and worksites.
  • Develop and recommend changes to the annual budget; manage departmental resources.
  • Support and assist with departmental operational and strategic plan.
  • Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
  • Serve as liaison between organizations, shareholders, and outside organizations.
  • Review reports submitted by staff members to recommend approval or to suggest changes.
  • Serve as staff at disaster shelters; assist in coordinating shelter operations during emergency situations.
Minimum Qualifications:
Experience:
  • Minimum of eight years of progressively responsible management experience in human services; including two years of supervisory experience.
Education:
  • Bachelor's degree in related field.
  • Combination of relevant education and relevant experience accepted: Yes.
Licenses and Certifications:
  • May require a valid North Carolina or South Caroline Driver's License.
  • May need to obtain and maintain a valid Mecklenburg County Vehicle Operator’s Permit.
Preferred Qualifications:
  • Master's degree is preferred. Eight years of management and supervisor experience.
  • Extensive program and service knowledge related to Health and Human Services Program integration including, but not limited to, Public Health, Community Support Services, Social Services, and/or Community Resources, etc.
  • Previous experience in strategic planning, partnerships, collaborations with the Department's Leadership Team, Health and Human Services Executive Team, Program Staff, and Community Partners to ensure a holistic service delivery.
  • Strong background involving community engagement initiatives, collaboration, and project management.
  • Demonstrated experience clearly showing progressive leadership, vision, and innovative practices.
Knowledge, Skills, and Abilities:
Knowledge of:
  • Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Principles and processes for providing customer services. This includes customer needs. assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Laws, legal codes, court procedures, precedents, government regulations, and agency rules, and the political climate.
Skills:
  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Talking to others to convey information effectively.
  • Adjusting actions in relation to others' actions.
Abilities:
  • Building Strategic Work Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Aligning Performance for Success: Focusing and guiding others in accomplishing work objectives.
  • Strategic Decision Making: Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.
  • Formal Presentations: Presenting ideas effectively to individuals or groups; delivering presentations suited to the characteristics and needs of the audience.
  • Leading through Vision and Values: Keeping the organization’s vision and values at the forefront of associate decision making and action.
  • Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
Computer Skills:
  • Proficient in various computer programs including Microsoft Office Suite.
Work Environment:
  • Works in an office setting with moderate noise.
Selection:
  • This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow.
  • County policies to the best of their abilities in order to meet these obligations. No.
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement:
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Please apply by: January 26th, 2024. Please click link to apply for the position on the Mecklenburg County Career Site:
https://meckcounty.csod.com/ux/ats/careersite/1/home/requisition/11759?c=meckcounty

Job Summary

JOB TYPE

Full Time

SALARY

$128k-167k (estimate)

POST DATE

01/17/2024

EXPIRATION DATE

05/11/2024

WEBSITE

mecklenburgcountync.gov

HEADQUARTERS

Charlotte, NC

SIZE

1,000 - 3,000

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