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Customer service representative
MCG LLC Indianapolis, IN
$36k-45k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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MCG LLC is Hiring a Customer service representative Near Indianapolis, IN

Essential Duties and Responsibilities :

  • Supports programs that drive team performance toward departmental and organizational goals.
  • Assist customer service and sales team toward the achievement of operational goals.
  • Hires and provides training for new and / or less experienced customer service and sales staff.
  • Reviews and evaluates work to ensure quality and timeliness
  • Investigates and researches escalated customer service inquiries.
  • Ensures employee's behaviors are focused on improved customer satisfaction to drive customer loyalty.
  • Last updated : 2024-03-04

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$36k-45k (estimate)

POST DATE

03/06/2024

EXPIRATION DATE

04/03/2024

WEBSITE

mcgnet.com

HEADQUARTERS

NEW YORK, NY

SIZE

25 - 50

FOUNDED

1984

CEO

KEN GOLDBERG

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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About MCG LLC

Microcomputer Consulting Group, Inc. (MCG) is an organization of business- savvy technology experts. Since our founding in 1984, we have become trusted partners of New York area businesses in a variety of industries. Many of the clients we began serving in the 1980s still choose MCG for our technology guidance today. We retain our valued clients because we apply technology to solve their business problems in a cost-effective, streamlined, and intelligent manner, and because we utilize our caring employees to provide accurate and timely customer support. Everything that MCG provides is designed... to achieve one principle: "Freedom to concentrate on your business, not your technology." More
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