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Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
This position is fully remote, but open only to current PA residents. It is preferred that the selected candidates live within the Harrisburg, PA.
This supports the Pennsylvania Enrollmant Assistance Program.
This position starts on 4/10/24. Starting pay is $16.50 for monolingual CSRs and $17.50 for bilingual CSRs.
Essential Duties and Responsibilities:
appropriate.
health services and service providers under the Health Choices Program to assist with
voluntary choice and plan transfers. Maintains system and program knowledge of the
EAP and Health Choices Program by referencing the Maximus knowledge base system.
Minimum Requirements
Minimum high school diploma or GED; previous experience in a customer service role, preferably in a call center environment; excellent organizational, written
and organizational skills; ability to rea and adhere to a client-approved script; ability to perform comfortably in a fast-paced, goal-oriented work environment; the ability to work as a team member as well as independently.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Full Time
$36k-45k (estimate)
03/25/2024
03/31/2024
The job skills required for Customer Service Representative (Remote for PA residents only) include Customer Service, Call Center, CSR, Data Entry, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Remote for PA residents only). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Remote for PA residents only). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Remote for PA residents only) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Remote for PA residents only), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Remote for PA residents only). You can explore the career advancement for a Customer Service Representative (Remote for PA residents only) below and select your interested title to get hiring information.