Don't have a ton of experience, just getting started or returning to the work force? Got your act together? Can communicate and work effectively with other humans?

We've got the job for you. It's full time. With real benefits, no BS.

We are looking for a responsible, self-starting Service dispatcher to manage our service desk operations. Must be highly organized and motivated.

Look, we need someone that has it together and can keep our techs on track - showing up at the right time, at the right place with the right gear is crucial. We have systems in place to do this but we need a person to manage the process.

We're a tech firm so the atmosphere is pretty loose but everyone works hard.

Here's the rest of the boring stuff:

Dispatcher responsibilities include managing the tickets that clients submit, assigning those tickets to our Techs and coordinating activities with our clients.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like Word, Excel and office equipment. If you have previous experience as a Secretary or Executive administrative assistant and familiarity within our industry, we’d like to meet you.

MUST be organized.

Responsibilities

• Answer and direct phone calls
• Assign and manage tickets
• Write and distribute email, correspondence memos, letters, faxes and forms
• Manage tech schedules and time sheets
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Skills

• Experience as a Dispatcher, administrative assistant or office admin assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Schedule:

• 8 hour shift

Application Question(s):

• Are you a US Citizen?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person