Ready to go on an IT adventure. Join our dynamic team as an IT Service Desk Dispatcher and be the hero who controls the destinies of people and kingdoms as you balance workloads, schedule effectively, and act as both the air traffic controller and welcoming team to our clients. If you thrive in a tech-savvy environment, love connecting with end-users, and have a knack for turning IT challenges into triumphs, this role is your portal to a world of...
This is NOT a remote position, in-office, 40 hours a week only. Service Desk Dispatcher. Service Desk Dispatchers complete customer service tasks that ensure clients have the information and assistance they need and maintain the company’s positive reputation. Duties are, but not limited to. Take high volume of client calls and collect all important information regarding the client's service request. Create and assign tickets using proper categori...
