Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Responsibilities:
- Handle in-store customer inquiries in person
- Assist customers with product information, order status, and issue resolution
- Provide accurate and timely responses to customer inquiries
- Process sales orders
- Maintain customer records and update information as needed
- Collaborate with other departments to resolve customer issues
- Conduct outbound calls to follow up on customer inquiries or sales leads
- Utilize CRM software to track customer interactions and maintain records

Experience:
- Previous experience in a customer service role preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Sales experience is a bonus

If you are a dedicated individual with a passion for providing exceptional customer service, we encourage you to apply. We offer competitive compensation and benefits packages, as well as opportunities for career growth within our organization. Join our team and make a difference in the lives of our valued customers.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Metairie, LA: Relocate before starting work (Required)

Work Location: In person