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Customer Relations Representative
Oracle Lighting Metairie, LA
$39k-48k (estimate)
Full Time 4 Months Ago
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Oracle Lighting is Hiring a Customer Relations Representative Near Metairie, LA

Join the Fastest Growing Company in New Orleans! ORACLE Lighting is Hiring a Customer Relations Representative!

At ORACLE Lighting, we're not just a company; we're a community of passionate individuals dedicated to Illuminating Enthusiast's Passion through Innovative Lighting Solutions. As the 2022 "#1 Fastest Growing Company in the New Orleans Metro Area," the 2021 SEMA "Manufacturer of the Year," and the proud recipient of the 2021 Louisiana "Lantern Award" for manufacturing excellence, we are on a mission to expand our dynamic team of rock stars!


Position: Customer Relations Representative


Your Mission:
As a Customer Relations Representative at ORACLE Lighting, your mission is to provide excellent customer service that leaves a lasting impression. Armed with in-depth knowledge of our innovative products, you'll engage with customers via phone, email, and live chats to ensure they receive unparalleled support. If you have a passion for helping others, love delivering exceptional customer service, and want to be part of an award-winning team, this position is tailor-made for you!


What You'll Do:

  • Provide timely, attentive, and efficient support to our valued customers.
  • Create seamless and satisfying experiences for each customer interaction.
  • Build rapport with existing customers, enhancing retention rates.
  • Identify and assess customers' needs to achieve utmost satisfaction.
  • Foster sustainable relationships through open and interactive communication.
  • Distribute information effectively, using the provided methods and tools.
  • Offer appropriate solutions to ensure customer resolution.

You'll Thrive in This Position If You Are:

  • Passionate about helping others.
  • An active listener with a thirst for knowledge.
  • A fast learner, always eager to adapt and grow.
  • Positive, friendly, and able to remain calm under pressure.
  • Adaptable, flexible, and a team player.
  • Willing to go the extra mile to exceed expectations.
  • Detail-oriented with excellent written and verbal communication skills.

Compensation and Benefits:

  • Base Salary: $19-$20/hr. (commensurate with experience).
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) matching program.
  • Paid time off and holidays.

Why ORACLE Lighting? If you're seeking a workplace that offers the opportunity to excel as the business grows, ORACLE Lighting is the place for you. Join us in our commitment to innovation, excellence, and a culture that values each team member's contribution.

Illuminate Enthusiast's Passion with ORACLE Lighting - Where Excellence Shines!

Job Summary

JOB TYPE

Full Time

SALARY

$39k-48k (estimate)

POST DATE

01/06/2024

EXPIRATION DATE

07/03/2024

WEBSITE

oraclelights.com

HEADQUARTERS

Metairie, LA

SIZE

25 - 50

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The job skills required for Customer Relations Representative include Customer Service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Relations Representative positions, which can be used as a reference in future career path planning. As a Customer Relations Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Representative. You can explore the career advancement for a Customer Relations Representative below and select your interested title to get hiring information.

If you are interested in becoming a Customer Relations Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Representative job description and responsibilities

A Customer Relations Representative comes under the career category of Customer Service Representative.

02/22/2022: Springfield, OH

Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations.

03/08/2022: Minneapolis, MN

They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details.

02/02/2022: Greenville, SC

Customer Relations Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

01/23/2022: Orlando, FL

Customer Relations Representative must recommend a solution to the customer who, hopefully, agrees to the fix.

01/29/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Representative jobs

Customer Relations Representative must be patient and polite, especially when dealing with difficult or angry customers.

02/12/2022: Tuscaloosa, AL

Customer Relations Representatives need to be able to communicate and convey their message to the customers to run a successful business.

02/17/2022: Lynchburg, VA

Always exhibit a positive attitude and effectively diffuse and handle difficult customer situations.

02/26/2022: Roanoke, VA

Customer Relations Representative must be able to catch on quickly and be open to learning new systems, software, and willing to help out where ever necessary.

01/22/2022: Philadelphia, PA

Start with awareness and training.

02/07/2022: Santa Barbara, CA

Step 3: View the best colleges and universities for Customer Relations Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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