Sundays and Mondays-Thursdays 3 PM - 8 PM

GENERAL DESCRIPTION OF DUTIES

Front desk personnel assist with the day-to-day front desk operations of the Amenity Center assuring that all policies and procedures are followed for the entry and departure of residents at a high level of customer service. Personnel also ensures that cleanliness throughout the facility is maintained.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greeting--Welcomes residents and guests in a prompt and friendly manner

• Answering phone calls--Answering all questions or relaying messages to the appropriate personnel

• Resident Registration—complete new resident registration and provide a brief overview of the amenities

• Facility Walkthroughs—reviewing the status of the facility and doing some light cleaning if needed

• Front Desk Duties—complete all front desk duties, including but not limited to additional access cards, car decals, rentals agreements, etc.

• Keep desk area organized—Maintain desk area décor, appearance, and supplies on a daily basis.

• Assist with the completion of front desk projects as determined by the management team

• Maintain a positive and professional desk with a strong customer service orientation

• Be punctual in reporting to all assigned work shifts

• Must be able to work any events scheduled

• Contribute to the set up, execution, and tear down of community special events

• Provides first aid or rescue assistance; prepares and reviews accident reports

• Any other duties as assigned by immediate supervisor

MINIMUM TRAINING AND EXPERIENCE

• Customer service experience

• CPR & First Aid training and certification (optional)

• Must possess good communication and basic computer skills to include Excel, PowerPoint, and Word

• Must complete On the Job Training

• Must have a High School Diploma or equivalent

PHYSICAL REQUIREMENTS

• Ability to walk around aquatic facility, tennis complex, clubhouse and other amenities

• Ability to climb, bend, squat and reach

• Ability to lift, push and pull up to 50 pounds

WORK ENVIRONMENT

Indoors 90% Outside 10%

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 24 – 28 per week

Schedule:

• 8 hour shift
• Evening shift
• Every weekend

Ability to Commute:

• Saint Augustine, FL 32095 (Required)

Ability to Relocate:

• Saint Augustine, FL 32095: Relocate before starting work (Required)

Work Location: In person