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Front Desk
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$28k-37k (estimate)
Full Time | Accommodations 10 Months Ago
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Marriott International, Inc. is Hiring a Front Desk Near Indianapolis, IN

Additional Information Full Time, Day shift (7:00am-3:30pm), Weekly Pay, Benefits, Weekend Availability Required
Job Number 24054595
Job Category Rooms & Guest Services Operations
Location Courtyard Indianapolis Castleton, 8670 Allisonville Road, Indianapolis, Indiana, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$28k-37k (estimate)

POST DATE

06/02/2023

EXPIRATION DATE

03/27/2025

WEBSITE

marriott.com

HEADQUARTERS

LOCK HAVEN, PA

SIZE

>50,000

FOUNDED

1927

TYPE

Public

CEO

JOAN MARSHALL

REVENUE

$10B - $50B

INDUSTRY

Accommodations

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About Marriott International, Inc.

Marriott is a diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.

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The job skills required for Front Desk include Guest Service, Confidentiality, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk job description and responsibilities

Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.

01/31/2022: Indianapolis, IN

Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.

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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.

01/23/2022: Fairbanks, AK

Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.

02/18/2022: Gainesville, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk jobs

Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.

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Learn the Value of Good Presentation.

02/09/2022: Fresno, CA

Allowing employees to experience the service from the other side (that of the customer).

01/24/2022: Fargo, ND

Always meet the expression and unspoken needs of their visitors.

01/19/2022: Sacramento, CA

They have the ability to continuously learn and grow.

02/03/2022: Mobile, AL

Step 3: View the best colleges and universities for Front Desk.

Calvin University
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