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Maritime Chevrolet
Fairfield, CT | Full Time
$93k-120k (estimate)
4 Months Ago
River Rock
Fairfield, CT | Full Time
$75k-98k (estimate)
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Country Waste Service
Fairfield, CT | Full Time
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Business Development Consultant
Maritime Chevrolet Fairfield, CT
$93k-120k (estimate)
Full Time 4 Months Ago
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Maritime Chevrolet is Hiring a Business Development Consultant Near Fairfield, CT

Maritime Chevrolet is hiring an Automotive Customer Consultant

If you believe Customer Service is a true craft - one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) - we want to talk to you!

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.

Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.

ESSENTIAL DUTIES:

  • Answer all incoming phone calls according to script and schedule a sales appointment.
  • Making outbound calls
  • Log all Customer comments.
  • Schedule follow-up contact if no appointment is made.
  • Contact Customers using scripts to schedule appointments for Sales and Service.
  • Confirm scheduled appointments.
  • Post scheduled appointments on appointment board in BDC.
  • Reschedule no-show Customer appointments.
  • Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
  • Schedule future contact as needed.
  • Purify and update Customer changes in database.
  • Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
  • Contact Customers based on current marketing initiatives.
  • Respond to Customer website requests.
  • Contact Internet Customers via email and phone to schedule an appointment.
  • Follow up on Internet Customer emails according to a pre-determined timeline.
  • Notify necessary departments when an appointment is scheduled.
  • Assist with other duties, as assigned.
  • Ability to meet or exceed monthly goals.
Job Requirements:

QUALIFICATIONS:


  • High School Diploma or equivalent.
  • Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable.
  • Previous experience with the process of the scripts, power tracks, and alternative choices.
  • Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
  • First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
  • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
  • Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.
WHAT WE OFFER:

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.


We Would Really Like To Hear From You!

Job Summary

JOB TYPE

Full Time

SALARY

$93k-120k (estimate)

POST DATE

01/28/2024

EXPIRATION DATE

07/05/2024

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The job skills required for Business Development Consultant include Business Development, Customer Service, Futures, Time Management, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Development Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Development Consultant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Business Development Consultant positions, which can be used as a reference in future career path planning. As a Business Development Consultant, it can be promoted into senior positions as a Business Development Associate IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Development Consultant. You can explore the career advancement for a Business Development Consultant below and select your interested title to get hiring information.

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If you are interested in becoming a Business Development Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Development Consultant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Business Development Consultant job description and responsibilities

Business development consultants help achieve profit and revenue targets.

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Offer creative opportunities to connect with customers.

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Build a repeatable system for getting and selling clients.

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Achieve superior business performance especially during periods of organizational change.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Business Development Consultant jobs

Create strategies for existing accounts to generate business.

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Use the right business development methods.

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Consider earning an advanced degree to enhance your ability.

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Apply for open business consultant positions in order to hone your skills with this field.

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Candidates must know that along with communication skills, a business developer should also be able to negotiate.

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Step 3: View the best colleges and universities for Business Development Consultant.

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