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Desktop Support Specialist
Marathon TS Scott, IL
$53k-66k (estimate)
Full Time | Contractor | IT Outsourcing & Consulting 1 Week Ago
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Marathon TS is Hiring a Desktop Support Specialist Near Scott, IL

Marathon TS is looking for a Technical Support Specialist that has the skills and abilities to manage Microsoft Active Directory and will implement GPOs to support the execution of STIG settings on file and print services.

Duties & Responsibilities:

  • Provides customer support with scripting technologies and uses VB and/or Powershell to automate common functions
  • Responsible for producing the Standard Operating Procedures (SOPs) used for production deployment
  • Gathers requirements and helps architect, plan and implement system solutions for a Windows platform to meet customer requirements
  • May at times be required to move standard office equipment
  • All other duties as assigned

Qualifications:

Minimum Qualifications:

  • Minimum of 3 years of experience with Helpdesk and Windows support in an enterprise environment
  • High School diploma or equivalent
  • Active Secret Clearance at employment start date (an Active Interim Secret Clearance may substitute)
  • DoD 8570 IAT-II Certification (e.g. Security CE, CCNA Security or other approved certification(s))

Preferred Qualifications:

  • Associates Degree in Computer Science, Information Technology or related field
  • ITIL v3 Foundations Certification
  • Microsoft Certified Solutions Associate (MCSA) Certification or Microsoft Certified Solutions Expert (MCSE) Certification

This job description lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Physical Requirements of the Position:

  • Regular use of hands to handle, feel and touch
  • Regular use of hands and arms to reach
  • Ability to talk and hear
  • Ability to stand, walk, sit, climb or balance, stoop, kneel, crouch or crawl
  • Ability to lift, push and/or pull a minimum of 10 pounds

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job Types: Full-time, Contract

Pay: $45,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Help desk: 2 years (Preferred)

License/Certification:

  • DoD 8570 Certification (Required)

Security clearance:

  • Secret (Required)

Ability to Commute:

  • Scott AFB, IL (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$53k-66k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

08/13/2024

WEBSITE

marathonts.com

HEADQUARTERS

ROYERSFORD, PA

SIZE

100 - 200

FOUNDED

2009

TYPE

Private

CEO

PAMELA SIEK

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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About Marathon TS

Marathon TS is a provider of IT staffing, threat monitoring and security analysis services for businesses.

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If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Specialist jobs

Attend Customer service, customer support, and customer experience training.

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Gain experience with operating systems.

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Experience in technical support positions is a plus.

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Practice fixing common computer problems.

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Use past security breaches as learning examples.

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Step 3: View the best colleges and universities for Desktop Support Specialist.

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