About us

Mack Drilling Company, Inc. has been in business since 1988 in Salem, Oregon and provides a wide varity of services. A leader in the industry providing Water Well Drilling, Pumps, Tanks, Water Conditioning, Reserviors, Waterlines, Excavation, Flow & Water Testing and Service and Repair for our clients.

This is a very rewarding profession, we work together as a team and are goal orientated. Mack Drillings employees take pride in providing the best water related services in the area while communicating and working with our clients to give them an enjoyable experience.

Our work environment includes:

• Modern Construciton office setting
• Service and goal orientated
• Casual work attire
• Team environment
• Good communications

Job Summary:

We are seeking a reliable and organized Receptionist/Secretary/Customer Service to join our team. The ideal candidate will need excellent customer service, communication skills, strong attention to detail, must be orgainized and enjoy working as a team, with the ability to multitask in a fast-paced environment. You will be responsible for providing customer service, administrative support and ensuring smooth operations in our office.

Duties:

- Greet and welcome visitors in a professional and friendly manner

- Answer phone calls and direct them to the appropriate person or department

-Communicate with team members and clients

-Experiance with computers and office machinery

- Provide general administrative support such as filing, photocopying, date base entries, calling for locates, property searches, getting job files together supporiting estimators, tracking test reports, emailing reports to clients and scanning documents

- Schedule appointments and maintain calendars

- Assist with event planning and coordination

-Mantaining employee cellphones and company text groups

- Manage office supplies inventory and place orders when necessary

- Handle incoming and outgoing mail and packages

- Perform data entry tasks using various software programs

- Assist with taking payments using QuickBooks

- Maintain confidentiality of sensitive information

Requirements:

- Previous experience as a receptionist, secretary and customer service

- Proficient in using Quickbooks, Excell, Word, Outlook

- Strong organizational skills with the ability to prioritize tasks effectively

-Detail orientated

-Enjoys working with the public

-Can manage and meet deadlines

-Can work independently and as a team

- Excellent written and verbal skills

- Attention to detail and accuracy in data entry and proofreading

- Ability to provide exceptional customer support

- Professional phone etiquette and interpersonal skills

We offer competitive pay based on experience and qualifications. Benefits include health insurance, paid time off, and professional development opportunities.

If you meet the requirements for this position and are interested in joining our team, please submit your resume along with a cover letter detailing your relevant experience. We look forward to reviewing your application!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Office: 5 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person