Our client, a public utility company in looking to hire a Administrative Assistant - Call Coordinator for their location in Lawnside, NJ.

As a Map Call Coordinator, you will play a pivotal role in our operations by facilitating the creation of work orders, conducting investigative work, updating Excel spreadsheets, and interacting with customers through phone calls, emails, and in-person interactions.

The Day-to-Day :

• Generate and manage work orders based on map calls and customer requests.
• Conduct investigative work to gather necessary information for work order completion.
• Maintain and update Excel spreadsheets with accurate and up-to-date information.
• Interact with customers via phone, email, and in-person meetings to address inquiries and resolve issues effectively.
• Collaborate with team members to ensure timely completion of tasks and customer satisfaction.

Qualifications :

• High School Diploma or equivalent.
• Proficiency in Microsoft applications, including Excel and Outlook.
• Strong customer service skills with the ability to communicate effectively and empathetically.
• Detail-oriented mindset with the ability to manage multiple tasks simultaneously.

Pay Rate / Shifts :

• $22.00 to $24.00 / hr
• Monday to Friday
• 7 : 00 AM to 4 : 00 PM
Less than 1 hour ago