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Company Description
LUX dynamics is a privately owned, Reno-based high-bay LED manufacturing company. We use our core values to feed our culture and resonate motivation and passion with all our employees. We are seeking a detail-oriented and hard-working Customer Support Specialist to join our team. The ideal candidate can function in a fast-paced environment while maintaining extreme attention to detail. Visit our website to learn more - https://luxdynamics.com/
Job Description
We are looking for a Customer Support Specialist to assist our customers with quote requests, order acknowledgments, and questions. Customer Support responsibilities include resolving customer queries, providing quotes, and processing sales orders for our customers. To succeed in this role, you should be an excellent communicator who can earn our client’s trust. Ultimately, you will help maintain our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Summary of major responsibilities:
· Respond quickly to customer inquiries through email and phone to provide positive, courteous service to customers and sales personnel.
· Answer questions regarding products, pricing, deliveries & returns. Provide shipping information and product samples.
· Responsible for creating quotes for our lighting agents in a fast and accurate manner.
· Work with production and shipping departments to ensure customer orders are processed and shipped promptly.
· Provide assistance and support to the outside sales team as requested.
Requirements and skills:
· Friendly, service-oriented attitude
· Excellent communication skills, attention to detail, and desire to be part of a busy office support team
· Proficient in Word, Windows, Outlook, Google, etc., with a minimum typing speed of 30WPM
· Proficient in basic math and English skills
· QuickBooks knowledge (Preferred)
LUX Core Values - THE P.E.A.K. OF LUX
** LUX is a drug free work environment so candidates must be able to pass drug screening. **
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$34k-43k (estimate)
08/23/2023
04/13/2024
luxdynamics.com
Reno, NV
<25
The job skills required for Customer Service Representative include Communication Skills, Customer Support, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.