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QUALIFICATION REQUIREMENTS: Associate degree in Computer Science, Info Systems, or closely related field. Three (3) years of work experience in technology support and operations.
SUBSTITUTION: High school diploma plus 5 years of experience in technology support and operations. A or equivalent certification. Ability to obtain Information Technology Infrastructure Library Foundation Certification within 1 Year of employment.
Able to pass FBI criminal background fingerprint check, and have the ability to comply with state and federal requirements for criminal justice information security standards.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: Work generally performed in a climate controlled building with minimal exposure to outdoor weather conditions. The physical requirements of the job include the ability to sit, talk, kneel, bend at both the waist and knee, reach with the arms over the head, and hear, both on the telephone and in person, using regular conversational tones; vision requires the ability to focus and read printouts, computer, screens, and other written material. Duties may require lifting up to 35 pounds and have the use of hands and fingers to perform essential functions of the job, i.e., typing, data entry, using the calculator, and operating other office equipment.
DISCLAIMER: The above description reflects the details considered necessary to describe the standard functions of this position and should not be constructed as a thorough description of all work requirements. The characteristics of the work environment described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment and Affirmative Action Employer: Lubbock County will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Full Time
$42k-51k (estimate)
02/03/2023
08/03/2024
votelubbock.org
LUBBOCK, TX
25 - 50
Private
DOROTHY KENNEDY
<$5M
The job skills required for Service Desk Specialist include Troubleshooting, Customer Service, Operating System, Microsoft Office, Installation, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Specialist positions, which can be used as a reference in future career path planning. As a Service Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Specialist. You can explore the career advancement for a Service Desk Specialist below and select your interested title to get hiring information.