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Licensed Customer Service Representative
$51k-66k (estimate)
Full Time 2 Months Ago
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Lou Crawford - State Farm Agency is Hiring a Licensed Customer Service Representative Near Dallas, TX

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Insurance experience is preferred. Must have active Property and Casualty license.

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Base pay plus /bonus
  • Paid time off (vacation and personal/sick days)
  • Health, Vision, Dental
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements

  • Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-66k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

06/11/2024

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The job skills required for Licensed Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Billing, Listening, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Licensed Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Licensed Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Licensed Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Customer Service Representative. You can explore the career advancement for a Licensed Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Licensed Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Licensed Customer Service Representative job description and responsibilities

A customer service representative deals with customers who have questions concerning products, policies, or services.

03/25/2022: Boulder, CO

Customer service representatives document their exchanges with clients, often using customer relationship management software.

03/10/2022: Sarasota, FL

Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.

03/09/2022: Lexington, KY

They help customers compare products and services and advise clients about which options meet their needs.

03/26/2022: Lebanon, PA

Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages.

04/05/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Licensed Customer Service Representative jobs

Understand the customer’s expectations.

05/09/2022: Macon, GA

Have a clear escalation pathway.

03/19/2022: Appleton, WI

Ability to use positive language.

04/07/2022: Elkhart, IN

Processing orders and transactions.

03/18/2022: Saint Louis, MO

Providing proactive customer outreach.

02/26/2022: Daytona Beach, FL

Step 3: View the best colleges and universities for Licensed Customer Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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