SCHEDULES: Monday-Friday 7:00 AM - 5:00 PM or 8:00 AM-6:00 PM

What You’ll Do:

We are looking for a Driver Leader to come in and execute on our initiatives daily with an obsession around driver satisfaction and customer focus. A successful Driver Leader will be flexible and ready to adapt to the ever-changing needs of the industry and challenge of the day.

• Supervise driver performance according to Variant policies, DOT regulations, all other federally or locally mandated rules/laws/guidelines.

• Directly supervise multiple drivers at any given time (new hires, drivers off truck, drivers needing additional training support, etc.)

• Responsible for the satisfaction of a driver while they are over the road.

• Makes recommendations for performance documentation to include, promotions and/or terminations.

• Responsible for addressing issues and disputes for drivers.

• Promote safe operations.

• Manage driver and make capacity available by maintaining seated truck count, accurate driver PTA’s.

• Ensures drivers and equipment (i.e. fleet maintenance programs, etc.) are performing as necessary to provide on-time service.

• Manage company performance objectives with drivers and monitor that performance.

• Ensure on time service is met; address possible service issues in a timely manner while coordinating with USX Customer Service when applicable.

• Communicate service deviations to Customer Service in a timely manner.

• Collaborate cross-functionally to continue to drive the culture and live out our mission and core values.

• Answer incoming phone calls, live chats, and emails to assist drivers with delays, service issues, trailers, payroll, etc.

• Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.

• Attend all in-person meetings and trainings on recent developments, goals, and objectives and participate in such discussions by offering input and advice.

• Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations

• Monitor and Manage KPI’s around P&L, Fuel Management and Utility

Supervisory Responsibility: 30-50 Drivers

What We’re Looking For:

Education

· 4-year degree or equivalent required

Experience

· 2 years of experience in driver or customer facing role

Skills/Certifications

· Proficient with Microsoft Office suite

· Good written and oral communication skills

· Good interpersonal skills

· Good judgment and problem-solving skills

Work Environment / Physical Requirements – Normal office settings

SCHEDULES: Monday-Friday 7:00 AM - 5:00 PM or 8:00 AM-6:00 PM

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Job Type: Full-time

Pay: $47,300.00 - $59,200.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• What are your salary expectations?

Work Location: In person