**Job Summary:** We are seeking a Bilingual Customer Service Associate to join our team. The ideal candidate will be fluent in both English and Spanish, with exceptional communication skills and a passion for providing outstanding customer service. **Responsibilities:** - Answer incoming customer calls in a professional manner - Assist customers with inquiries, orders, and issue resolution - Utilize phone etiquette to provide a positive customer experience - Perform data entry accurately and efficiently - Upsell products or services to customers when appropriate - Conduct outbound calling campaigns to follow up with customers - Communicate effectively in both English and Spanish - Collaborate with the sales team to meet customer needs **Skills:** - Proficient in English and Spanish languages - Strong customer service skills - Excellent communication abilities - Experience in sales and upselling preferred - Data entry accuracy and speed - Ability to conduct outbound calls effectively If you are a motivated individual with a passion for delivering exceptional customer service in both English and Spanish, we invite you to apply for the Bilingual Customer Service Associate position.

Job Type: Full-time

Pay: $36,000.00 - $58,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Dallas, TX 75233: Relocate before starting work (Required)

Work Location: In person