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Client Support Specialist
Longevity Holdings Inc Sioux Falls, SD
$44k-55k (estimate)
Full Time 2 Months Ago
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Longevity Holdings Inc is Hiring a Client Support Specialist Near Sioux Falls, SD

Longevity Holdings (doing business through its subsidiaries ITM TwentyFirst, ITM, The Berwyn Group, Inc., Maple Life Analytics, LexServ, Fasano & Associates and PBI Research Services) is a fast growing company that provides senior longevity data, analytics and services to the pension, benefits, life insurance, structured settlement, and life settlement markets.
Life Insurance Trust Company (“Trust Company”) is a South Dakota-based Trust Company focused exclusively on the administration of Irrevocable Life Insurance Trusts (ILITs) and provides fiduciary services to grantors and beneficiaries of these trusts. Life Insurance Trust Company is a member of the Longevity Holdings, Inc. family of companies and is an affiliate of ITM. ITM is among the largest and best equipped servicers of trust owned life insurance in the United States. Our purpose is to empower parties to life insurance policies held in trust to make informed decisions and realize the full value of life insurance assets.
Life Insurance Trust Company (LITCO) is growing! We are looking for a self-motived Client Support Specialist to work with our President and New Business Development Manager to provide highly accurate and timely services to LITCO’s new and existing customers. You will be responsible for onboarding new life insurance trust accounts and ensuring all documentation is received. This position will work closely with the existing customers as well as LITCO Trust Officers to assist in onboarding new accounts.
Essential Job Responsibilities:
  • Oversee new business acceptance
  • Interface directly with client prospects and/or their advisors and respond to inquiries from prospective clients and their advisors
  • Manage all tasks associated with onboarding new clients – this includes obtaining necessary paperwork, reviewing trusts, and drafting documents
  • Maintain a Project Tracker to stay organized throughout the onboarding process
  • Follow up with client prospects on a periodic basis if appropriate documents have not been received
  • Field calls from client prospects
To be successful in this role, you will need the following:
  • Associates for Bachelor’s degree (will consider and associates degree with relevant experience)
  • Strong verbal and written communication skills
  • Demonstrated attention to detail
  • Experience using Microsoft Office
  • Adaptability as well as the aptitude and desire to learn
  • The ability to think strategically and problem solve combined with a willingness to do the work and execute quickly
  • Task oriented, resourceful and results-driven
  • Experience working cross-functionally with different internal teams
Preferred consideration given for:
  • Experience in the financial services industry
  • Prior trust experience
  • Experience working in Salesforce
Compensation:
  • Pay based on education and experience. We offer a competitive base salary
  • This position also offers the opportunity for expansion and growth
Perks of working with us:
  • Summer hours (Friday FLEX program): full time employees will be able to participate in our summer flex hours. Participating employees will enjoy a four-hour work day every other Friday (must still work 40 hours)
  • WEX (lifestyle) funds: The company is committed to the continuous improvement and career development of employees. The purpose of the plan is to outline the resources available to support each employee’s career goals and company’s business needs.
  • Career pathing: we develop a career path that identifies opportunities for advancement based on your unique skills, interests, career objectives, and details the steps needed to take.
  • A sense of belonging: We are committed to offering a diverse and inclusive workplace.
  • Virtual contests and giveaways plus team building activities
Longevity Holdings Inc. prohibits discrimination and harassment and will take affirmative action to employ and advance in employment qualified individuals based on their status as protected veterans or individuals with disabilities, race, color, religion, sex, national origin, sexual orientation and gender identity.
Our privacy notice is available at www.itm21st.com/longevity-holdings-privacy-notice/

Job Summary

JOB TYPE

Full Time

SALARY

$44k-55k (estimate)

POST DATE

03/11/2024

EXPIRATION DATE

05/10/2024

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The job skills required for Client Support Specialist include Microsoft Office, Written Communication, Life Insurance, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Support Specialist job description and responsibilities

Ensure positive client experience through high quality service and communication thereby attaining client retention.

01/29/2022: Spokane, WA

Handle client engagement document control and execute filing system policies.

03/29/2022: Temple, TX

They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.

02/09/2022: Rock Hill, SC

Support requests pertain to usage questions or clarification of documentation.

02/22/2022: Pascagoula, MS

Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.

03/10/2022: Reno, NV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Support Specialist jobs

Client support specialists must be able to handle a variety of situations with professionalism and tact.

03/02/2022: Cedar Rapids, IA

Communicate clearly with customers.

04/03/2022: Yakima, WA

Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.

02/21/2022: Wichita Falls, TX

Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.

04/07/2022: Detroit, MI

Dealing with customers and clients requires a lot of patience, kindness, and understanding.

03/15/2022: Spartanburg, SC

Step 3: View the best colleges and universities for Client Support Specialist.

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