Summary:
The Business Development Center Representative supports our sales efforts by contacting prospective customers. Communication with prospective customers is exclusively through a high volume of telephone contacts and emails with a goal to schedule appointments for our Sales Associates.
Job Responsibilities:

• Maintain a minimum standard of outbound calls to prospective customers
• Promptly and accurately enter all customer inquiry data into the system 
• Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
• Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers
• Adhere to lead management plan guidelines for each lead in your database
• Respond to internet leads and inquiries
• Accurately record interactions with each prospective customer in our database
• Other reasonable duties as may be requested
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Requirements:

• 1-2 years customer service experience in an outbound calling environment
• Outstanding written and verbal communication skills
• Prior phone experience preferred
• Saturday mornings as business needs dictate

Competencies:

• Goal–oriented individual, driven to exceed personal and team goals
• Exceptional communication and customer service skills exemplified to internal and external customers
• Effectively collaborate with fellow employees
• Demonstrate ability to pass pre-employment testing to include background checks, MVR, and drug test

What We Offer

• 401k
• Full medical benefits
• Paid vacation
• Paid training
• Salary performance bonuses