Job Description

As a Security Officer for our Rooftop, you will perform protective, preventative, safety and security related enforcement functions touring facility to ensure the safety and well-being of guests, clients and team members. You will work in a team oriented, high volume, fast paced environment by delivering exceptional service to guests and clients.

Responsibilities include:

• Maintains order in the hotel, coordinate responses to emergencies and handle all door lock issues.
• Evaluate all security issues and make decisions putting guests and hotels safety first.
• Answer all security calls and hotline calls, prioritizes calls and responds in a timely manner.
• Knowledge of the hotel layout, location of fire extinguishers, exit routes, and hotel alarm system.
• Respond to all fire, safety hazards, life threats, undesired conduct, and policy violations in a calm demeanor ensuring guest and team member safety. Coordinating with police, fire and emergency medical personnel.
• Handle all lost and found inquiries, receives and records found property.
• Administer CPR and First Aid.
• Implements and monitors all security operations in accordance with all applicable laws and company policies in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
• Monitoring surveillance systems for intrusion and unauthorized activities
• Controlling access of employees and/or visitor and maintaining legible duty and visitor logs
• Greet visitors in a friendly and professional manner
• Responsible for the daily delivery of products, packages and checks items received against purchase orders.

Job Requirements

• Excellent verbal and written communication skills
• Proficient in basic computer skills
• Ability to quickly learn the layout of the facility, function rooms, and some knowledge of the city and surrounding areas
• Must be able to work a rotating schedule, including weekends and holidays
• High School graduate diploma or equivalent preferred.
• 2 years customer service experience.
• Prior hospitality security experience preferred.
• Prior law enforcement, security or military experience preferred.
• CPR Certification and/or First Aid Training preferred.

Job Types: Full-time, Temporary

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Life insurance

Schedule:

• 8 hour shift

Work Location: In person