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Pay Range: $22 - $23 per hour
ARCHER HOTEL AUSTIN
Archer Hotel Austin, a Texas-chic boutique hotel in northwest Austin at Domain NORTHSIDE, welcomes with 171 luxe guest rooms and balcony-clad suites, the buzzy first-floor AKB hotel bar, a second-floor Pool Patio and more than 16,000 sq. ft. of indoor and outdoor meeting and event space. The AAA Four Diamond, Forbes Four-Star hotel is part of the award-winning Archer Hotel collection — chock-full of thoughtful touches and local discoveries, and consistently ranking at the top of trusted review sites.The hotel is just off the N. Mopac Expressway in the heart of Domain NORTHSIDE, on Palm Way and across the street from Northside Lawn — with free employee parking in a nearby covered parking lot.
LodgeWorks is actively hiring for a Front Office Supervisor.
Who we are
LodgeWorks is a privately held hotel development and management company. While our name isn’t on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels — including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
We’re thrilled to be considered industry innovators with a rich 35 year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950 employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it’s because we’re grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it’s because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job overview
The Front Office Supervisor oversees front office operations. This person provides guest service, guidance and leadership to ensure that consistent customer service is provided. The Front Desk Supervisor works with appropriate individuals and departments as necessary to resolve guest calls, requests and concerns. This person assists management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; and they’ll serve as a leader and role model.
To put it simply: This person assists in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures that will help the hotel meet and exceed financial goals.
The day-to-day
Who you are
Benefits
We are proud to offer competitive wages and the following benefits for full-time employees:
PTO:
LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Full Time
Accommodations
$41k-56k (estimate)
03/28/2024
06/14/2024
lodgeworks.com
WICHITA, KS
200 - 500
Private
ROY R BAKER
$10M - $50M
Accommodations
The job skills required for Front Office Supervisor include Front Office, Guest Service, Customer Service, Leadership, Scheduling, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.